Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV HD 4th gen and Sony tv

I just got my Apple TV box connected to Sony Bravia TV, everything works well except that it only displays black and white. The HDMI cable has been used to connect my Macbook Pro with the same TV and it works fine with colors, and I can cast my Macbook Pro Youtube to the same TV with color too. Seems like it's the tv box that's causing the issue.


I have tried restarting my tv, apple tv, and also switching HDMI slots on my tv. Nothing works.


Any comments on how to fix the color problem please? Thanks.


Apple TV HD, tvOS 13

Posted on Feb 16, 2021 6:42 PM

Reply
Question marked as Best reply

Posted on Feb 16, 2021 11:53 PM

sounds like a defect cable or connector in the appletv


I would test with another cable and test the appletv with another tv to discover which is the culprit

1 reply

Apple TV HD 4th gen and Sony tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.