Screen time keeps turning off

I don't think it has to do with the new phones. Maybe the server/service. Our main issue is with an iPhone 7 that has worked perfectly for 2 years - until now. All updated and everything, but screentime is completely unstable.

This is happening to me too and has been for a while now. It is driving me insane!!! I have a 14 year old and a 12 year old that both completely exploit their screentime when it’s not working while I’m clueless. I don’t want to have to purchase another 3rd party app to do something that is built into the OS. Like others it used to work fine.

I thought I was being totally hoodwinked by my child because this is happening to his phone too, until I kept it overnight myself and it still switched off after resetting all the settings. We've used screentime successfully for years until now so this is so bizarre. PLEASE fix this apple!

Yes this has just started happening to my boys iPads. It’s incredibly infuriating and dangerous as it turns all child safety measures off daily!! No matter how often I reset it. Sort it out please Apple. It’s not good enough. It’s the main reason I got them iPad’s - so I can control it!!!

It’s happened to us for a while now, I’ll be sitting with my child and literally watch all the apps suddenly become available. My thought is is that it’s much harder to get kids addicted to screens if you allow screen time to be in use so there’s not really lotta motivation for Apple to fix this.

Apple has till February 16th to fix this issue. Samsung just announced the s23, and between the pen that comes with the ultra, the superior camera specs, and the “digital well-being” setting that works just like Screen time, I’m 14 days away from converting! Personally I have 5 iPhones, 4 iPads, 1 mac, 1 HomePod, and 4 watches! I know that’s trivial compared to the millions of Apple products out there, but if I feel this way then I would imagine lots of us concerned Parents are feeling the same. Not to sound like a broken record, but the internet can be a scary place without any limitations or monitoring, Save our children Apple, do what’s right.

I’ve looked at all these comments, and in some ways glad it’s not just me struggling with this… but annoyed that Apple aren’t fixing this! I’ve tried all the suggest technical fixes- I have signed out of all devices, changed passcode for screen time and reset the settings over and over - driving me mad! More concerning is that the content restrictions associated with my kids screen time keeps reseting too! My kids can effectively access adult websites, films, tv, music etc. This is not why I bought numerous iPads, iPhones and a MacBook for - I expect much better!!! Please fix this Apple!!

Thank you for the info, I am ready to jump ship too, went to apple for the camera in the iPhone and walkie- talkie ability on watches, camera is subpar and walkie-talkie rarely works, very excited about Samsung!!!

Make sure all your devices are on the latest update (currently 16.3) This update fixed most problems I was having with Screentime.

(Something broke in Screentime around 16.0-16.2, 16.3 seems to have fixed it)

Same here. iOS 16.3 all around. As soon as we got new iPads it started. That was on 12/25/22. It turns off right after I set it up. Then set it up on the kids device. Worked for a while then shuts off again. But don’t worry. In September it will be the “BEST IPHONE EVER” with little regard to iOS. Thanks Apple.

Same here. It's driving me crazy, as it was the main reason why I started using the Apple ecosystem - 3 kids with iPhones. I'm really close to giving up on Apple just because of this. The most annoying thing is that the support team acts like nothing is happening. It would be enough just to inform users that there is a known error they're trying to fix and provide a date. But instead, they're quiet, pretending nothing is happening.

Yup. Exactly the same for my 2 daughters. Resetting on a daily basis. I’m going to switch to android if there’s no fix soon as this is one of my main requirements. Get your s*** together Apple, how is this not an urgent priority for you?

I have had the same exact problem. When I had the SE I had zero issues with screen time for my kids as a way of protection for them. I upgraded to the 14 pro and I’ve been consistently having screen time issues. It is getting very annoying. I have to reset screen time on my 2 kids almost daily. This is very frustrating as a parent. This needs to be fixed.

I am having this problem too and it is a major concern! I have lodged a report with apple feedback. This needs to be fixed in a hurry kids are at risk of being exposed to adult content on the internet! Can you please follow this up for everyone in here with the same problem? Thanks

I thought I was going crazy or that it was only happening to us. This is the MOST frustrating thing because it’s such an important feature. The chaos that has ensued since the glitch started is more than I want to deal with. Please apple make this a priority