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Screen time keeps turning off

We have been using screen time successfully for several years to manage our kids devices. Recently, I upgraded to the iPhone 14 pro and now all their screen time settings keep resetting and turn off almost daily. Downtime, content restrictions and time limits - all off. 4 kids - two iPhones and two iPads. Each has a different screen time passcode that were all reset. Software has been updated on each device. Still keeps happening. Please advise!

iPhone 14 Pro

Posted on Nov 16, 2022 3:29 AM

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Posted on May 18, 2023 1:46 PM

Guess what. Apple apparently has decided to reset screen time EVERY SINGLE DAY AT MIDNIGHT. It just finally showed up as a comment when you turn on app limits at the top of the screen. I’m beyond angry as no one has told costumers, Apple Support has no freaking clue this is a new “feature” and the entire reason for parental control on devices is for the parents to choose, NOT APPLE. I shouldn’t have to update my kids permissions, every single day!!!!!! Not happy at all.

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253 replies

Feb 20, 2023 11:29 AM in response to Sean_B1

This is not helpful. A LOT of people are having the same issues with parental control screen time disabling on it's own. I also have experienced it happening even right after I turned it back on. There is a bug in iOS 16 and apple needs to address this! Being fully integrated in the apple ecosystem for my family and having control of my kids devices right from my iPhone is critical. It worked great in iOS 15, FIX IT!


I have even had to delete some apps on their devices and they were able to redownload them afterwards even though I have the app store blocked. This is an apple issue, not the users.

Feb 24, 2023 3:44 AM in response to garretfromlivingston

Same here! The biggest issue is that it no longer restricts safari! My 9 year old was able to get to a video chat website she’d heard about on YouTube and within minutes a grown man exposed himself to her!!! Really pi***d off mom here. All devices have been taken away until this is fixed. How can apple just be sitting on this?!?!

Feb 24, 2023 8:15 AM in response to garretfromlivingston

I think it’s screen time itself not so much the limits portion. I noticed it some months ago with 16.0. I don’t have use for limits, I was checking my monthly usage of an app for a post … nothing there. Then I noticed on my devices that the widget would just go blank sporadically and when I checked in settings, all the info was gone. A hard reset of the device kind of fixed it but it started from zero as if I had just bought the device. And next, sporadically going *poof* again.

Feb 27, 2023 11:02 AM in response to garretfromlivingston

Struggle with this since iPhone 14 pro. Not sure why it takes so long to fix. Are there no Apple employees with kids using it? Don’t understand why is it working for some and doesn’t for other. My brother have 4 devices running new iOS 16 but all are pre 14 generation and have no issues ?


so tired of this now and resetting daily 🤦🏻‍♂️🤬

Mar 2, 2023 1:44 PM in response to garretfromlivingston

I have the exact same problem after upgrading to iPhone 12 Pro 5 months ago. Been in contact with Apple support on several occasions but they just keep telling me to upgrade mine and the kids (3) devices, turning off/on phone, screen time, swapping code for screen time. I have done that and the problem is still there. Why can’t they just fix the problem!? I just don’t want my kids to watch adult content and they really need to have their phones with them to school, practise, to friends etc.

Mar 2, 2023 2:23 PM in response to garretfromlivingston

Glad this isn’t just me, but really sad there are so many with this but Apple don’t seem to be prioritising it. Screentime worked fine for years, I think the problem started around iOS 16, but I didn’t notice straight away. I recently got an iPhone 14 Pro, but it definitely happened before this because I was hoping the new phone would fix it. I have three kids and one or more of their Screentime (or parts of it) will turn off randomly. It can stay on a minute, hour, week or even fortnight, but that’s pretty much as long as you can get. I’ve watched it turn off or reset features in front of my eyes. It is next to useless now. I have a reminder to check each one every few days, but it is such a pain!

Mar 2, 2023 11:45 PM in response to garretfromlivingston

Its really really annoying and frustrating. I was following this thread to have an update or solution but nothing so far. I dont know how Apple can sleep over it. I too have iPhone 14 Pro Max and recently changed my kid’s iPad from iPad Air to iPad Mini and everyday screentime gets reset. I’ve been using screentime to control my kid’s device since years and it always worked. Its definitely not the issue with iPhone 14 but with iOS/iPadOS 16. I am using Macbook and iPad as well with the same apple id and can see the screentime gets reset even there.

I contacted apple support and with screensharing i showed the exact problem and showed them this thread as well. Hoping to have the fix ASAP.

Mar 7, 2023 8:39 AM in response to garretfromlivingston

Finally, I have found a workaround. The case with Apple is still ongoing and they have not provided any solution yet.


However, I discovered this workaround myself, and so far it is working on my devices to control my kids' screen time, as well as on my brother's device to control his kids' screen time.


To implement the workaround, completely turn off Screen Time for yourself and your kids' devices. Make sure to do this on all of your devices (Mac, iPhone, iPad) and confirm that it is not configured anywhere.


Then, set up Screen Time again for your kids' devices from scratch, and it should work properly.

Screen time keeps turning off

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