Yellow Screen of Death iPhone 13 Pro Max

I had the same yellow/green screen issue in my iphone 13 PM. Took it to service center and they said hardware will be replaced free of cost if there are no physical damages or water spillage even though my device doesn't have apple care or warranty. Current status is device repair completed and shipped. Will be able to collect back the repaired device today or tomorrow I guess.

This is the advice I got from the senior advisor and also the store manager. They will probably do a diagnosis test and see what causes your phone to crash and advise you further from there.

There is a post in this forum,

Apple 13 pro max White screen of death - Apple Community

You can ask this user. 😊

Share with us your experience if you manage to get it fix without incurring any cost. I think Apple will be able to cover it. Good luck.

I have faced a similar issue. However, They are saying software can never affect the hardware and this is a display issue, so unfortunately, I have to bear the repair cost since my phone is not under warranty.

Also, they mentioned that sometimes these hardware issues (which happened due to damage) show up after the updates, which I disagreed with because I know I handled my iPhone very carefully.

I faced the same issue today having bought my iPhone around a year ago. I called Apple hotline as soon as I woke up to this, but they open at 9 am. So, I am waiting! Ironically, a research project that I am working on is modelling of circuit reliability for FinFETs (the semiconductor device also used by Apple's A15 bionic chip )!

Will keep you guys updated wrt the support from Apple.

In my case this happened on latest 16.4.1 update and continued from 18th April to 20th April. I put auto brightness off, night mode off, true color off etc in settings as seen in you tube video on 18th April. But problem not resolved after changing this settings and even after factory reset. I reported to apple and they also informed me that it will not be a software issue and will be hardware issue. But the yellow screen not pop up after 21 st April till date. Really confused on this case now. Apple also not confirmed whether it was a software issue or hardware issue

The forum is filled with numerous identical issues. Unfortunately, if your phone is not under warranty or lacks Apple Care, Apple won't offer compensation. The best course of action is to pay for the repair if you urgently need your phone. You can hope that Apple will eventually include this issue in their service program, but by that time, the iPhone 20 might already be released. 😊

Apple Authorized Service Centre Name: Apple Authorised Service Provider,  iDestiny, Guwahati, Assam, India.

Location: Ground Floor, Bhuyan Mansion, 231, GNB Rd, Silpukhuri, Silphukuri, Guwahati, Assam, India 781003.

My experience with the staff was excellent, especially the front desk manager and Pranjal. They were friendly, listened attentively to my problem, reassured me, and ensured the best possible outcome. Additionally, they promptly replaced my phone screen within 24 hours, subject to screen availability. Additionally, it's important to note that my phone was out of warranty, and I didn't have an AppleCare+ plan.

Regarding what occurred after the auto installation of iOS 17.2.X on my iPhone 13 Pro Max, the screen flickered and turned entirely green. Upon contacting Apple's helpline, they advised me to visit an authorized service center. Upon arrival, I was charged a diagnosis fee of Rs.1500 and informed about the need for a screen replacement, priced at Rs.37000. However, the store had to contact Apple to waive the charges due to a hardware defect. Thankfully, my phone screen was replaced free of charge. This issue appears to be common among iPhone 13 series users.

My advice: If encountering similar issues, promptly contact Apple's hotline and visit an authorized service center for helpful assistance, potentially saving both money and time.

Same issue I am also facing it 3 month out of warranty kindly suggest me what to do

Hello Community,

Same problem here.

This just happened on my iphone 13 pro max.

Very disappointed with Apple Mexico, the hotline sent me to a repairer.

The advisor informs me that there will be a cost for the repair.

Iphone purchased in June 2022, not even 2 years old and already "dead".

What is Apple looking for? Concerning myself, I think this will be the last Apple product purchased, tired of paying for products that are becoming more and more "fragile".

I have just a 13 but not even a pro max, and I still got yellow screen. I was getting ready to go to the doctor because I’m extremely sick, and then my phone started glitched out of nowhere. Super annoying, but I found a place that fixed it for $140

This just happened to me.

It started with a glitch in the lower part of my phone and then this morning it just turned yellow.

I purchased my phone Jan 2022.

I had got a IPhone 15 Pro of them and not even a month later it done this to me, it’s a defect on most IPhones but not all of them. well that’s what they told me and I had to get my screen replaced. Free of charge as was in limited warranty anyways, it made me pay for AppleCare + now incase it happens again. seems to be a reoccurring thing

same thing happened to me, just woke up this morning to the yellow death screen; iPhone 13 mini

Had this happen to me and was told the only thing to do was to pay $631- no waiver or anything complete bs

I just experienced few moments of yellow screen today, after restarting it went away, funny thing is i am yet to install (only downloaded) to 16.5.1

i am afraid if apple is going to even consider this a Manufacturer’s defect as exactly after 15-16 months of use many 13 pro max is showing this issue.