Camera Remote - Black screen since update

Here’s the Solution i found and it worked so far. I faced the same problem on my Ultra2+ iPhone15ProMax and it was annoying.

Simply change your iPhones auto-lock settings to 1min or more.

On your iPhone go to:

• Settings/Display&Brightness/Auto-lock = not 30 seconds. 1min or more.
• Restart phone

test and it should work..

You’re welcome 😊

I faced the exactly same issue and tried everything but no luck.

Apple please fix it ASAP....

Devices & OS:

Iphone 15 Pro Max, iOS 17.4.1

Apple Watch 9, watchOS 10.4

I have the same problem and it is very annoying!

I have ultra 2 and all the time it is black screen, some of the time it is all blurred.

in order to work I have to restart both devices or one of them.

Same problem here, Apple can you fix it please?

It is just short term solution. I force restarted like 30 times. It works once or twice after that and stops working again.

this is a serious bug with no solution without update

Bump

Thank you. I was so frustrated when I was on a trip a few weeks back and not having it work. But like you said restarting both devices finally made it work. I guess IOS works like any windows device too. When in doubt, just restart 😅😆

cethlol wrote:

So, will this get any attention if we push this thread daily?

No. Apple engineers do not peruse these forums. You need to tell Apple directly about the problem via Watch Feedback.

Apple can not be reached by posting here, this is a user to user forum only.

And we are all volunteers, so it might take longer to go through all posts to help with issues.

If you think that something looks like a software or hardware issue on Apple's side, you can report this directly to Apple by using one of the Feedback links on this Apple page:

Product Feedback - Apple

Feedback - Apple Watch - Apple

I did this many times, ok for a while then not ok again. And you never know when not ok.

My remote camera has been stuck as well, here's what I tried successfully:

I changed the settings of automatically locking the screen on my iPhone in Settings/Display & Brightness/Auto-Lock/ from 30sec to 1min. After that the camera app on my Apple Watch worked again, even after switching back the time to 30sec display Auto-Lock on the iPhone.

Force restart (by pressing the Digital Crown and the side button at the same time until you see the Apple logo) worked for me