iPad 2 headphone jack not working with some earphones

THANK YOU BRANDON! Apple replaced my iPad twice for this. The tech guy said how "random" it was that it happened on two iPads. I'm thinking they should be reading their own support pages.

They tested the 3rd one at Apple before I left with it and both earphones worked fine. Once I got home with it I reset it with my iCloud backup. After that is when the sound issue happened again.

Your advice did the trick. The sound works in both sides once again!

Just wonder what setting it is that causes it to avoid it in the future...

Thanks SOOO much!!! This fixed the problem on both iPads...

I have had a headphone jack problem with my iPad since last July (new in April 2011). Sometimes it works fine, sometimes I will hear only one channel, ie background music but no voice, vice versa, etc. If I jiggle the jack it gets distorted and may or may not help or make it worse

Tried and failed by:

*resetting to original factory settings

*Varied uses of different apps, videos, iTunes store purchases, imported CDs,etc

*Cleaning jack and inspecting for problems with jack

*Three different brands of headsets: skullcandy (with or without mic), apple headset, Sony

*Apple Store genius bar: found no problem with the jack itself and could not replicate the problem entirely although they said one pair of headsets in the back did seem to have the same kind of result. Said they had never heard of anyone having sound issues like this and that the were guessing there was a miscommunication between my Skullcandy headset's mic/remote switch and my iPad and it wasn't picking up the channels correctly so only use a headset without a mic/ remote switch. Well two different headsets later and I am still frustrated by this constant problem. Try watching a movie on Netflix when u have to keep constantly wiggling the jack to get the sound correct. Even when u are listening to the music and it sounds fine, once u move the headset at all the sounds goes in and out or changes volume. I have pretty much stopped using the iPad for anything that needs sound thru the headphones.

I am frustrated that my local Apple store keeps telling me they cant figure out whats wrong, but I can not solve it with new headsets, resetting, etc. Any advice?

Thanks.

Thankyou so much Brandon! I had the same issue with my iPhone 4S and apple replaced it twice saying how weird it was that it didn't work, I tried it in the shop before I got home yesterday and it worked fine then after restoring it on iTunes only one earphone worked again! Everyone else on here has discussed hardware but I knew it couldn't be because Apple replaced my earphones too, I just resetted settings and it works! Thankyou!!!

I discovered a setting that had the sound turned all the way to the right earphone. Moving it to the center position solved the issue for me. I had been having the same trouble and replaced my iPad twice and each time i restored from iCloud the problem returned.

Solution for me was going to:

Settings

General

Accessibility

Hearing

L & R level to the center position.

I hope this helps you.

I discovered a setting that had the sound turned all the way to the right earphone. Moving it to the center position solved the issue for me. I had been having the same trouble and replaced my iPad twice and each time i restored from iCloud the problem returned.

Solution for me was going to:

Settings

General

Accessibility

Hearing

L & R level to the center position.

This worked for me too. Thanks Brandon.

Thanks Brandon!

That worked for me.

Some times the simple things are the fix.

same problem i'm facing...have tried resetting and different apple earphones and logitech speakers..still the problem exists.. 😟 has anyone identified the problem and a solution yet?

THANK YOU SO MUCH BRANDON! I thought I had payed all this money for this IPAD 2 and now the headphones aren't gonna work right in it? You should be the "genius" working there or at least get some products or something for all of us that you have helped. YOU ARE THE MAN!

Thank you so much Brandon! It solved my problem. At first I was hopeless and worried about my unit. I thought my headset jack of my Ipad didn't work since I haven't test it when the time I purchased my Ipad. Good thing that I found this.. Thank you so much! 🙂

Kudos to Brandon!

I was just having same problem with my iPad. First, I though it was the cable I use to connect the iPad to my Apple iPod lock but when the same cable worked for my iPod, I knew it couldn't be that. I tried Brandon's suggestion and that didn't work. However, in the process, I was still hearing the clicks the iPad makes when you adjust the settings. I was wearing my headphones at the time. It occurred to me it might've been one of my apps. I have several apps that play music and on one of them, the volume was all the way down. I turned up and that did the trick. So that can be another thing to try before making numerous trips to the Genius Bar.

Before the Brandon-worship becomes too widespread I should point out that I have tried his advice and it failed to cure the (apparently all-too-common) headset problem. Looks like I'll have to find time to go to the (Cr)Apple store as the company seems to be in denial about this problem.

I have the same problem.. no sound on the earphone when I pluck it in on my Ipad 1. I tired Brandon's suggestions and reset the Ipad but it still did not work for me. At first I thought the earphne is faulty. However, when I use it on my iphone, it works fine but not on my Ipad 1.

Solution that worked for me was going to:

Settings

General

Accessibility

Hearing

L and R level to the center position.

I hope this helps you.