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OSX 10.7 Safari 5.1 font rendering problem

I'm getting capital letter A's instead of text in Safari 5.1 in Lion. Only on certain site. Anyone out there know what is happening?

iMac, Mac OS X (10.7), 2.8 GHz Intel Core 2 Duo 6 GB ram

Posted on Jul 20, 2011 4:46 PM

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103 replies

Jul 21, 2011 9:51 AM in response to Josue Menjivar

I have the same problem -- upgraded to 10.7 from 10.6.8 and Safari 5.1 basically can't render any fonts (except the "Last Resort" font of boxed "A"s), yet fonts ARE available to Firefox 5 and also to other Apple apps, like TextEdit. Font Book says I have no duplicates. This is pretty odd, since this is Apple own's browser not being able to access normal web fonts after Apple's own upgrade...

Jul 22, 2011 1:14 AM in response to BTRI

I have the same problems. The fonts that I have installed are:


System/Lib/Fonts/

  • Courier.dfont
  • Geneva.dfont
  • Helvetica.dfont
  • HelveticaNeue.dfont
  • Keyboard.ttf
  • LastResort.ttf
  • LucidaGrande.ttc
  • Monaco.dfont


Lib/Fonts/

None


User/Lib/Fonts

  • Arial Bold Italic.ttf
  • Arial Bold.ttf
  • Arial Italic.ttf
  • Arial.ttf
  • Verdana Bold Italic.ttf
  • Verdana Bold.ttf
  • Verdana Italic.ttf
  • Verdana.ttf


No duplicates here but still having the same problems. I made sure no duplicate fonts are activated through FontExplorer.


Now that I see my system fonts listed I realise that the Myriad Pro fonts installed by Adobe are not there. These are needed for the Adobe apps to work correctly.


I wonder if system font Helvetica Neue could be the culprit as I have a lot of Helvetica Neue variants activated...

Jul 22, 2011 5:20 AM in response to t_w

I do not think that FontExplorer itself causes the problem. But it does allow you to change font settings, so you may have activated/deactivated certain fonts in the past that now turn out to be crucial for Safari 5.1.


As I said before, I fixed it by deactivating Verdana TTF and activating Verdana OTF instead. All problems are gone now.

Jul 22, 2011 5:21 AM in response to Josue Menjivar

i had the same problem with 10.7 and safari 5.1 --> and i solved it!

first i tried to drag the safari folder out of my librabry --> not solved.


but then i realised:

if you're using any fontmanagement (like font explorer x) deactivate all verdana fonts (or the other microsoft fonts you're using) and restart your mac. in my case the verdana from the folder Library/Fonts/Microsoft was causing the problem...

Jul 22, 2011 7:33 AM in response to Josue Menjivar

I got a bit anxious about the number of fonts activated on my system so I backed them up and then removed all user installed fonts and deleted my FontExplorerX 2.x and all files associated with it.


I was still having the problem and was unable to empty my trash because of a weird version of Helvetica Neue that was "still in use". I restarted, removed the version of Helvetica Neue and Safari now works fine.


Sorry... I wish I would have screenshot the file name of that version of Helvetica Neue.


I still have the a version of Helvetica Neue that comes with the OS installed and it's activated in Font Book.


This is definitely a bug and Apple will address it in future updates. My advice for those of you who want Safari to work now is to just clean out your fonts (back them up)...and start over.


Hope this helps!

Jul 22, 2011 7:42 AM in response to Josue Menjivar

Although I had Verdana etc. installed in User/Lib/Fonts I wonder if that directory is still used by the OS.


When I moved them over to HD/Lib/Fonts Safari worked fine again. I have a clean Lion install on a seperate HD and I just put the fonts back as where Lion installed them.


The coming week I will check what font is needed for OS operation and what font isn't. I don't want a huge font list with fonts I don't use, makes it harder to select the fonts I actually need for a certain job.

Jul 22, 2011 8:45 AM in response to Jeronymus

User uploaded fileI don't think it's a font problem. I use Font Agent Pro and I turned off my additional Helvetica Neu fonts from Adobe and it still did not work. I took this screen shot of four other browsers. You can see that the other browsers render the fonts well. It's a Safari thing. I have already dumped preferences, replaced the Safari folder, repaired permissions. I've had it work for only a short while but when I turn Safari back on, it's the same. Lion will have it's growing pains and I'm sure that Apple will resolve this in the next update (which will come quickly). In the meantime, I'll just use another browser.

Jul 22, 2011 9:18 AM in response to Josue Menjivar

I use Font Agent Pro too, and deactivating every single font did nothing. One thing that seems to work for me, on certain sites only, is to logout of my user and back in (as suggested somewhere else). But after a restart the A's are back.


This tread seems to have a solution down the duplicate fonts road: https://discussions.apple.com/thread/3191320?answerId=15668674022#15668674022


For me, having to go throught a 3rd party software to clean some cache and checking every font that have not caused me a problem in several years, over different Macs, is not an acceptable solution. I too will be switching to a different browser until Apple get their things sorted out.

Jul 22, 2011 2:04 PM in response to moskoo

Yup - I'm on FontExplorer X Pro, and doing a "total cleaning" actually made things worse - now Google results are all capital "A"s aswell… Almost funny, if it wasn't so incredibly annoying.


Fire Fox is working fine though, so I'm following your example. I have already spent an unacceptable amont of time trying to fix this myself.


Dissapointing.

Jul 22, 2011 2:58 PM in response to Josue Menjivar

Same problem for me. I use FontExplorer X. If I recall correctly, Verdana, Trebuchet, and Andale Mono weren't in Safari. They would show up in TextEdit if they were copy/pasted into it.


What worked for me was to replace all the fonts from a good install, and remove all the various duplicates that have crept in over the years. The process I used:


• I have another computer on my local network that has a new install of Lion — and isn't running FontExplorer X. I opened three font folders on my affected computer, and the same folders on the clean computer:

  1. HD/System/Libary/Fonts
  2. HD/Library/Fonts
  3. HD/Users/(username)/Library/Fonts (If you don't see the Library folder, Google something like: show library lion

The first folder was identical on both computers. The second had some differences. I delete all fonts on the affected computer, and moved all the fonts from the same folder on the clean computer. Repeated for the third folder.


• I FontExplorer, I viewed all fonts. I sorted by label, and de-labelled all fonts.

• I deleted all the red (missing) fonts. (I did this by hand, but I saw afterwards that the Conflicts folder would have done this for me.)

• I selected all the fonts in the System Fonts folder, and labelled them red.

• In the Conflicts folder, I chose Duplicates as the conflict type.

• I deleted all the duplicates that were unlabelled.

• Restarted. (Don't know if that was necessary.)


So far, all the pages that were displaying type as "A boxes" are displaying properly. I hope that helps someone out there!

OSX 10.7 Safari 5.1 font rendering problem

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