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How to remove my phone number from iMessage?

Hi. I recently gave up my iPhone to switch to a non-Apple device. While I had the iPhone, my phone number was used for iMessage.


Now when my friends using iPhone try to send me a message, it automatically select iMessage as Apple recognises my mobile number as an iMessage number even though I don't have an iPhone anymore. Is there any way to remove my phone number from Apple's iMessage database?

iPhone 4, iOS 5.0.1, iMessage

Posted on Mar 2, 2012 8:34 AM

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70 replies

Jul 6, 2013 10:16 AM in response to LeeBrenda

So many people are having this issue, I to am I, when trying to text my wife who no longer has a iPhone. Apple needs to fix this now, as in my wifes details it is not listed what so ever as a device or number, yet my works iPhone keeps trying to iMessage her.. Apple fix this immature iMessage product, because clearly it is leaving a data trail breadcrumb which at least is annoying and at the most is a data privacy issue..

Sep 20, 2013 8:07 PM in response to LeeBrenda

I think I have the solution. IF YOU OWN A MAC. I switched from and iphone 5 and went to a s3. I was having the same problem as everyone else and what I dd to fix it is I went to my imessage app on my mac and I went to accounts and I clicked on the imessage account and I saw that my phone number was still checked in the box. I unchecked it and 5 mins later I had my friend text me sayin that the send button went from blue to green and now we can normal SMS text again. If you do not own a mac I would suggest trying to borrow a friends if you can.


I hoped this helped.

Sep 21, 2013 8:09 AM in response to LeeBrenda

I am having the same issue as most. The old iphone 4 is now being used as a Ipod Touch. The new Iphone 5 is being used as a phone. Just turning off imessage for the apple Id does not solve the issue that we want the ipod touch to still be able to use imessaging but just not with the phone number (just the icloud email address). When we go to setting>message>send/receive the phone number is listed in the old phone with a check mark next to it but it is grayed out and does not let us uncheck the phone number. The new phone shows the same except the phone number is unchecked and grayed out meaning we can't change it. Why can't you just remove a phone number from a device. None of the suggestions in this thread have worked for us so far. I also tried setting up a new apple ID and even that is not working. It keeps saying the me.com email is already set up but it isn't. Why does Apple have to suck?

Sep 21, 2013 9:16 AM in response to Schlitz99

So your telling me you made a new apple id but you didnt erase the previous backups of your old iphone? I would delete all the backups you have and get your itunes to a factory state(not removing any media) and then reset your phones settings back to factory state(without removing any media) and when you plug it back in set it up as a new phone and back it up from there.

Sep 25, 2013 6:02 PM in response to stevenojobs

Stephenojobs, Apple said it will take 45 days to clear the system. They said, "Sorry, it's a system wide problem. Unless you have the old iPhone to disable iMessage, you just have to wait a month and a half. Sorry. We understand the frustation." Ughhh. I even went on my son's iPhone 5, logged in as me, turned off iMessage, and then deleted the account, and it did nothing.

Sep 27, 2013 4:06 AM in response to jdyment

thanks stevenojobs, your suggestion worked for me 🙂. Luckily I still have my old iPhone and it worked obviously 'cos it's a device, not sim, change (the sim in my iPhone is now obsolete). Frustrating if you no longer have your iPhone.. Presumably if you sell it on, when/if the new user activates the phone on their own ID it'll change and you'll be 'freed up', I don't know.


**** stupid though

Oct 5, 2013 8:14 AM in response to LeeBrenda

it also worked for me thx Kurthurst..



doing a factory reset didnt fix the problem lol, i had to put SIM card back in iphone and turn off the imessage and i also turned off facetime just to be sure, i didnt have to restart that phone again,I put sim in the android phone and yes im getting normal txt from iphone users now :-) , i also had to turn it off the ipad also :-/ !!!

Oct 7, 2013 4:52 PM in response to LeeBrenda

People have had it half right. After trying everything I could find on the website, I finally figured it out. The method of signing out of and turning off iMessage is half of the solution. The other half is signing out of and turning off FaceTime on the phone as well.


I recently switched to the Galaxy S4, and after hours of talking to Apple, scouring the internet and messing around with my old iPhone 4 (on iOS 7) this seems to have solved the problem of incomiong text messages from iPhones.

How to remove my phone number from iMessage?

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