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How to remove my phone number from iMessage?

Hi. I recently gave up my iPhone to switch to a non-Apple device. While I had the iPhone, my phone number was used for iMessage.


Now when my friends using iPhone try to send me a message, it automatically select iMessage as Apple recognises my mobile number as an iMessage number even though I don't have an iPhone anymore. Is there any way to remove my phone number from Apple's iMessage database?

iPhone 4, iOS 5.0.1, iMessage

Posted on Mar 2, 2012 8:34 AM

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70 replies

Nov 28, 2013 3:22 PM in response to LeeBrenda

What I was supposed to do: On old iPhone, BEFORE I transferred my number to a new SIM, I was to go into Messages settings and turn off iMessage.


Since I did NOT do that, and my old iPhone could no longer talk on the network, I instead called Apple Support, asked to be transferred to a support agent to obsentibly purchase a one-time support incident (for $35+taxes) and when I got through (after a while) and the agent asked my if the issue was with my iPhone I said, "Actually, the issue is I want iMessaging to let go of my phone number but my old iPhone is off the network.


She put me on hold for a bit, came back and said, "Ok, we can do that." then asked for my the number and sent me a confirmation code via SMS. I read it back to her and she deleted my phone number from the iMessage back-end. Done. (And no $35 fee.)


While I was waiting on hold, I did try the delete-your-contact-entry-on-an-iPhone-then-power-cycle-phone-then-add-entry-ba ck-in and I found that worked on my wife's iPhone 5. However, that is hardly a scalable solution for everyone who might have your contact details on an iDevice.


So my learning from this is: When you move away from an iPhone, turn of iMessage in Messaging BEFORE you switch your number to a new SIM.


Really there should be an EXPLICIT way to do this from icloud.com or your Apple Support Profile at any time (my iPhone was never registered, so the idea to unregister it from there is not applicable - and yes, I did try registering and unregistering - no dice).

Mar 10, 2014 8:35 AM in response to LeeBrenda

This worked for me after trying everything! I called Verizon, they dialed Apple from their contacts, the Apple rep had to go in his system and permanently delete my number from the imessage system, he did not tell exactly how he did this he just said it was something that had to be done in his system and the system would update in 24-48 hours. Part of the process he sent a texted activation code to my cell, I had to give him the code and it was fixed after about a2min wait time on hold. I asked for the direct number to their direct number to their department and this is it 800-275-2273

How to remove my phone number from iMessage?

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