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Level 1

5 points

icloud server not responding back to my mac

Back to My Mac worked in Snow Leopard, now when I check back to My Mac in Icloud settings I get the errort message "server not responding" and it tells me to switch it off and wait 15 seconds before turning it on again. Does not help

Apple support pages have no more suggestion than this. The rest of Icloud works fine, just Back to My Mac that is gone

iMac, Mac OS X (10.7.4)

Posted on Jul 1, 2012 9:27 AM

35 replies

Appledev

Level 1

0 points

Sep 25, 2012 12:00 PM in response to begekand

For those who the above solution has not worked, I believe I have found the problem.

There is a preference file called "com.apple.security.revocation.plist" under /Library/Preferences/. This file might have a corresponding lock file associated with it. I suspected that when I started to see SSL 10005 errors (handshake), that there was something going wrong with the certs associated with my account, or more specifically, revocation.

I did see one telling log line that tipped me off:

9/25/12 11:51:13.666 AM sandboxd[60540]: ([60539]) awacsd(60539) deny file-read-data /Library/Preferences/com.apple.security.revocation.plist

Why? Well, there was a lock file, com.apple.security.revocation.plist.lock. All this is a preference setting for your revocation method (OCSP, CRL, etc). Delete BOTH these files (Mac will recreate them) and Back to My Mac will start working, as it did for me.

Feb 20, 2013 5:22 PM in response to Appledev

I found the com.apple.security.revocation.plist and lock file under ~/LibraryPreferences.

Deleting did not do it for me.

Feb 20, 2013 5:36 PM in response to begekand

I also have never ending problems with BTMM. When I can login, it kicks me off 9 1/2 minutes after establishing the connection... every time.

When it won't connect, I try several things.

system prefs > icloud > turn BTMM off, then back on.
apps > utilities > keychain access. Set to System keychains, All Items. Use this to delete all BTMM keychain items.
Sometimes restarting will fix things.

I haven't tried the plist file technique yet.

Andre-CH

Level 1

0 points

Dec 4, 2013 1:50 PM in response to begekand

I've also had this problem. I tried everything. The thing with the Keychain. Deleting the specific files. Nothing helped.

What helped was starting on time in Safe Mode. After a restart, everything with BTMM worked once again.

(And sorry for my English)

Jan 12, 2015 2:24 AM in response to Bladdernose

Removing the com.apple.idms.appleid.prd certificates worked for me in that its removal triggers the login dialog box each time I connet, that was the primary issue preventing me from connecting to Back to My Mac (btmm.) If I can get the dialog, I can connect.

However can anyone opine on whether removing these certificates creates less security or opens secure data.

icloud server not responding back to my mac