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Level 1

0 points

iPad 3 - "Cannot Connect to iTunes Store" - Updates only

Hello All,

Im having an issue with my new iPad its only been doing this last week or so but its a pain and I now feel I cant get the best out of my apps.

Bascially everytime i hit the updates tab in the app store i get an instant message saying "Cannot connect to itunes store"

This ONLY happens on updates store, i can still purchase and install apps and install free apps etc and if i come across (by seraching) for my app i can update it manually buy hitting update but obviously I want the normal method to work to stay up to date.

Ive seen a lot of posts and people saying about changing dates and times and setting DNS to 8.8.8.8 these methods do not change a thing.

any help would be greatly appriciated 🙂

The New iPad (3)-OTHER, iOS 5.1.1

Posted on Aug 30, 2012 6:17 AM

40 replies

Sep 22, 2012 7:05 PM in response to seaottr

Hey! Thank you so much for posting the fix! It worked for me. Thanks once again! 🙂

Krupion

Level 1

8 points

Dec 5, 2012 2:17 PM in response to seaottr

Not working for me. The change of date did not trigger the security message... What DID work for me is :

Sign out at the bottom of Featured

Turn off the device ..slider

Turn back on

Updates now work

Jan 11, 2013 11:22 PM in response to seaottr

thanks a lot! this solution worked fine for me. may your tribe increase!

FransvdS

Level 1

0 points

Feb 11, 2013 3:39 AM in response to seaottr

Worked with ipad3, Thanks, thanks thanks!!

Did not receive the "Cannot connect to the Store - A secure connection could not be established. Please check your Date & Time settings", after setting the date, just the basic "Cannot connect to itunes Store".

Set the date back to auto anyway, and tried to connect to App store again and it worked!

Thanks for sharing, Seaottr !!!

Bhtx24

Level 1

0 points

Feb 12, 2013 8:00 AM in response to seaottr

This worked! Thank you so much!!

Bhtx24

Level 1

0 points

Feb 12, 2013 8:00 AM in response to bweinstein

This worked perfectly for me! Between you and seaottr! Thanks so much! 🙂

B3N 101

Level 1

0 points

Feb 15, 2013 9:03 AM in response to the_forc3

I am also getting the 'cannot connect to iTunes store' on my iPad 3 running iOS 6.1.

Except I get this error as all apple apps are opening (AppStore, iTunes, itunesU, podcasts, music)

I have tried changing the date which didn't work. Tried changing location settings. Device hard reset. Reset all settings.

I have also tried a normal restore and a dfu mode restore. Still get this error when trying to open the apps :(

Feb 16, 2013 4:16 AM in response to the_forc3

having the same trouble with my iPhone5 (iOS 6.1)...... 😟

followed all the steps, from Page 1 to this last page , Page 3...

but my Updates Bar in App Store is blank..

gaaaaaaaaaawwwwd!! >.<

Mar 2, 2013 4:53 AM in response to the_forc3

This happened to me on a brand new iPad 3 i only took delibvery of on Wednesday. The thing that fixed it was changing my apple id password - my old one did not meet their new security guidelines. Very simple to fix in the end but very frustrating to have to...

lpeters5

Level 1

4 points

Jul 27, 2016 12:26 PM in response to bweinstein

THANK YOU SO MUCH!

I updated my icloud username a little bit ago (I'm using an iPad mini 2) and I got stuck in this endless cycle of "cannot connect to apple id server" and "you need to turn off find my iphone before signing out" etc. etc.

This finally fixed it and I can now update to 9.3.3 and use my updated icloud account!

THANK YOU!

iPad 3 - "Cannot Connect to iTunes Store" - Updates only