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Level 1

10 points

Verizon iphone 5 Personal Hotspot - Verizon's or Apple's Issue ??

I have been having problem with my Verizon iphone 5 Personal hotspot intermittenlty working with other Apple products. I have factory reset my iphone 5 to the basic to see isolate the problem.

iPhone 5 Setting:

1) I have a full bar on Verizon with LTE indicator

2) Setup Hotspot with no security and naming it "ABCD"

3) Also selected "Bluetooth" on

Ipod Touch 4g/ iPad Touch (1st gen) Setting:

1st Setting:

1) Viewed "Wifi" to look for network "ABCD"

2) No apperance for over 10min

2nd Setting:

1) Turned "Bluetooth" on and kept "Wifi" on

2) No apperance for over 10min

Who's issues does this belong? Verizon or Apple?

iPhone 5, iOS 6

Posted on Sep 29, 2012 7:47 PM

Best reply

uselessSABOTAGE

Level 4

3,707 points

Posted on Sep 29, 2012 7:51 PM

I will admit that intermittently I experience issues setting up a hotspot as well. I believe it to be an issue with apple/iOS not so much verizon.

What I find to help is to shut off personal hotspot, turn off wifi (on iphone and target device(s)) then turn wifi on (on iPhone) then turn on personal hotspot then turn on wifi on target device(s) and the personal hotspot will typically show up at that point.

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18 replies

Nov 28, 2012 4:51 PM in response to manueltech

I too am having this problem. It is a Verizon IPhone 5. I switched over from Android (which had a hotspot that worked great) and have had nothing but problems getting the hotspot to work. I called Verizion over the issue and they (after a long time with a Verizon rep) sent me to an Apple Specialist. They were on the phone for a while and determined that my IPhone was set up by Verizon as a IPad, causing it to have some issues with the hotspot. I was told to go to an Apple store, where they would switch the phone out for me. I did, and returned home with my shiney new IPhone (which was only a week newer than my old IPhone). When I got home I tried to use the hotspot and and found that it had the same issue. I use my hotspot almost dailey for work and am getting quite frustrated. I would switch back to Android except I am now past the date to do so without a large "early termination fee." I am considering a class action against Apple. Except for the hotspot issue I love the phone (oh yeah the maps suck too) but I am ready to give it back if they dont fix this issue ASAP. If any of you are interested let me know. Ill be suprized if this post is still here in the morning.

Feb 18, 2013 5:53 PM in response to finder187

Your post is still here and so is the problem. 3 months later and I still can't a resolution to this issue.

Feb 19, 2013 6:58 AM in response to Another_New_Apple_User

If your iPhone came with iOS 5 and you upgraded to iOS 6, you might try reverting to iOS 5 by re-setting the phone. My wife's phone was not upgraded to iOS 6 and has less issues with the hotspot. I'm still getting around the problem by using my iPad hotspot. I won't be upgrading that any time soon. Don't know if it's on the list of suspects but my PC WiFi is Net Gear.

Verizon iphone 5 Personal Hotspot - Verizon's or Apple's Issue ??