Software Update is missing from my settings and when I connect to internet to update it says the software server can't be contacted. How do I update.

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Software Update is missing from my settings and when I connect to internet to update it says the software server can't be contacted. How do I update.

I am unable to download any apps as I need to update my iPhone's iOS. It is now 4.2.10. But the software update is missing from my settings. When I attach to the internet and go to the iPhone site and click update, it says that the software update server cannot be contacted. How can I get the software update back or update my iOS?

iPhone 4, iOS 4.2.7

Posted on May 4, 2013 4:10 PM

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Answer 1

May 4, 2013 4:14 PM in response to krsherby

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.

http://support.apple.com/kb/HT4972

Also read the instructions from the section entitled "Update your device using iTunes" at the link below.

http://support.apple.com/kb/HT4623

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