Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ios 7 4s sound issues no sound via music player

Hi just updated to ios7


Speaker make No sound in music player

Volume slider is not functioning at all , it's grey

Ringtones works fine.

I have apple tv in my local network so in ios 7 music player i switched to play through airplay

And back to iphone - no sound

Also tried another music player same **** - plays no sound

iPhone 4S, iOS 7

Posted on Sep 18, 2013 6:11 PM

Reply
Question marked as Best reply

Posted on Sep 18, 2013 6:59 PM

This was fixed on my phone just by opening and closing the Calendar app.

339 replies

Sep 19, 2013 11:51 AM in response to I-I-I

OK, I am speechless now. Spend a whole day. Different methods to reinstall the OS, same problem.(even without restored setting and data/apps).


I have 2 iphone 4s, one HK version works fine. the other is UK version has this problem.


It might be a bug of OS or hardware firmware issue. Need 7.1 please

Sep 19, 2013 1:28 PM in response to Antonsp

Once I upgraded to 7.0, The same thing happened to me. The sound would go out, sometimes come back, and then go out again.


So, I have had issues like this in the past.


I can reproduce this quite reliably by playing music, then opening the camera app to take a video (perhaps a photo will do it)


It could be something caused by applications contending to play sound, but I believe it is a matter of power -- either battery, or CPU. I let my phone charge up all night which did not resolve the issue (as it often does). I then disabled a couple things: vibration on ring /email, and I think it was last night when I disabled background updates for apps. I'm fairly certain that, however, is the key -- turning off background app updates.

Sep 19, 2013 2:33 PM in response to Antonsp

I have a 4s and the same thing happens to me. To my surprise, when I was in the middle of a call the music started playing! What a shock!


Now when I want to listen to music I have to make a connection and to play for the link ... that nasty!


Sometimes he keeps playing indefinitely, until i touch pause, sometimes not!


Does Apple is giving life to the iphone itself??? I hope apple fix this quickly!!

Sep 19, 2013 2:35 PM in response to I-I-I

If you can succeed in getting their attention you'll be everybody's hero.


The same issue has been there since ios 6. I upgraded my ipad to ios 6 and I lost sound completely.


Note: if you test the notifications sounds from the settings you can hear them (so it's not a hardware issue)


It's just that music, videos, YouTube and all other sounds don't work.


Here's a whole discussion about the issue in ios6 if anybody is interested:

https://discussions.apple.com/thread/4322032?start=15&tstart=0

Ios 7 4s sound issues no sound via music player

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.