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alcheme Author

Level 1

116 points

Netflix Not Working in Safari on macOS Sierra?

Hello,

I have not been able to get Netflix video to work in Safari on my iMac but Netflix works fine on Safari on my MacBook. I am running an iMac (macOS Sierra 10.12.3) and Safari (10.0.3) on both computers.

What I have already tried:

Yes, I have installed Silverlight.
Yes, I have already uninstalled and reinstalled Silverlight.
Yes, I have cleared the cache numerous times.
Yes, I have reinstalled macOS Sierra from scratch.
Yes, I have disabled all Safari extensions.
Yes, I have tried other browsers but I want to use Safari.
Yes, I have copied Safari App from other computers.
Yes, I have disabled all security software.
Yes, I have tried running Safari with no other Apps running.
Yes, I have updated all apps and macOS.

*None of this worked*

Does anyone have any other ideas?

Thank you,
Shane

iMac, macOS Sierra (10.12.3), 64 Bit - i5 Processor - 24 GB RAM

Posted on Mar 6, 2017 10:47 AM

Best reply

Walter-Kiri

Level 1

9 points

Posted on Sep 30, 2017 6:03 PM

I had the same problem. Then I tried the following...

1. Go to Netflix

2. Click Safari's Main Menu (next to the Apple in screen's upper left-hand), choose "Settings for this Web site," below Preferences.

3. Uncheck content blockers, for Auto-Play make sure it is enabled, and try turning off any other setting that may hinder Netflix from playing automatically.

4. Reload the page after you're finished

Netflix should start playing movies again in Safari. Doing these tweaks worked for me.

Good luck!

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17 replies

DQ222

Level 1

4 points

Dec 7, 2017 3:35 PM in response to richardj91

It works, but now you are watching in 720 instead of 1080P. That *****. Safe mode routine works!

Dec 8, 2017 10:34 AM in response to alcheme

The easiest solution to the problem is to close Safari and open Chrome - no need to reboot into safe mode and Netflix works at 1080P.

Netflix Not Working in Safari on macOS Sierra?