iPhone 8: crackling static noise during calls

Purchased an iPhone 8 Plus and it is using iOS 11.0.2 and I still get static through the phone. Doesn’t seem to happen when I use an earbud. Hope Apple is monitoring because I will be visiting an Apple store in the next two days to see what they can offer for a fix.

After the update, I still having issue with static sounds while calls.

Also, my screen sometimes is unresponsive. I had to press home button couple times then the screen went back to normal. I wonder how will that work out for X. Lol.

I even took the video and showed it to the apple store assistant, and they said that I was the only one who had an issue with the screen. Then I returned it and exchanged a 7 plus. I had enough of the crappy 8 plus.

Hi I am also facing the temporary screen freeze issue post upgrade to 11.0.2 and the static noise continues. I am contemplating my options now. My seller has refused to help and is asking me to contact Apple service.

Exact the same for me: iPhone 8 Plus and it is using iOS 11.0.2 and I still get static through the phone.

It doesn’t happen when I use an earbud, then the sound is perfect.

But without earbud or without speaker-on the normal phone sound is bad. Through the static noise I can hardly have a normal conversation.

I am also experiencing this issue with iOS 11.0.2 - on a long call, was really bad on AT&T cellular network, not 'AT&T WiFi - after switching from speaker > handset.

Worse on 11.0.2 than 11.0.0.

I think there’s no cure for this issue. Been frustrated enough, so had returned the phone and gotten the iphone 7. Wonder what issues will the iphone X faces. I’ve learnt to stay put until confirmed that it’s a stable phone.

I believe this is a known bug from Apple. As to when the fix will be pushed out, I am still unclear. However, this could be a quick deployment in the code which is all automated so can probably be done in the next iOS patch of 11

I too have same issue. Just got iPhone 8+.

Whether incoming or outgoing calls, it gives some noise just like we get while tuning radio or transistor.

I had a chat with Apple support team, they tried various options however, no luck.

I checked with my retailer and it is been told that it’s a software issue and Apple is going to apply a fix on their next update 11.1 which is currently in beta.

Guys, Apple has already released iOS 11.3!!

I got a new device, installed the two updates (iOS 11.2 and then 11.3), hard rebooted my device and the speaker issue is gone. I am betting I didn't need to get a new device and just had to wait for the two updates.

iOS 11.2 had mostly fixed the issues and then was completely gone with iOS 11.3, but I had to do a hard reboot each time for some reason. Before doing a hard reboot the crackling noise was still there after doing the update.

Hope this helps 🙂

But, to be honest, I think this will be my last Apple device (I own the trifecta, MacBook Pro, most recent iPad Pro and most recent iPhone Plus). They come with such a huge price tag but they are no longer the industry leaders. The price doesn't seem worth it anymore because of that 😐

I have iPhone 8 plus, iOS 11.0.3

Apart from static noise, below are additional observations,

1. If I use Speaker phone for making a phone call or answering a phone call, I can hear the other end persons voice clearly but the other person couldn’t hear me.

2. When I use Voice Memo recording, start recording and play it. It doesn’t Speaks’s out what has been recorded but the same static noise which I hear when making a call or receiving a call.

3.

When I tap mike feature from Google, provided on search box and speaks something to search (holding iPhone next to my mouth), it doesn’t accepting my voice. In fact it doesn’t hear you.

I’ve reported this to Apple support team. Let’s see how it works!...

Does Apple make replacement for faulty devices?

The problem persists... 😟 even after the latest update (to 11.0.3). My gut feeling: it is a hardware problem and Apple is trying to do everything possible not to do a recall of the iPhone 8 (i.e. by changing the standard equalizer settings so that the crackling is not heard so well anymore). 😐

For some users changing between loudspeaker and back would get rid of the noise for that call, so I doubt it's the hardware issue. For me, the update solved the problem. Are you sure it's the noise you're thinking about, or maybe something else (e.g., defective unit)?

I would go to apple and get a replacement and update that replacement to the most recent iOS.

Oh dear, that isn't good. I assumed it would work when applying both updates so I said I would get to it the weekend. I don't hold much hope now then, despite staying positive.

So from looking at this thread, people in the US, UK, Ireland all have the same issue. I'm hoping this is software and not dodgy pieces. Firmware!

There are many issues with iPhone 8 plus from day one.

After several follow ups with Apple chat and phone support, the Apple advisors were unable to resolve my problem. The sound problems which I observed are,

1. Static sound: both, incoming/outgoing phone and FaceTime calls,

2. Speaker phone: I can hear the other person however the other end person can’t hear me,

3. Voice memo: Record a clip and playing that clip gives the same static noise only, not the recorded voice,

4. Google search and google translate: when I speak using the mike feature available on google, it can’t listen to me,

5. Don’t know if there are any other issues …

Finally, I’ve given the device to local Apple authorised service centre (India-Pune).

They sent the device to Bangalore:) ??

I’m awaiting to hear back.

No need to express my feelings but it is annoying.

I am so angry I updated to the Apple 8+ phone. It’s been nothing but trouble. Crackling noises, people on the other end can’t hear me and I have to constantly call them back, and my Internet is so slow I’m continually turning the phone on and off. I am so disappointed with Apple I’m ready to switch to a different brand of phone . It’s definitely not my service because I have the same service I had for years and also had with the Apple 6 phone. I never experienced so many problems. My advice skip the Apple 8.