Sign-out is not available due to restrictions

Hi, I just discovered I had this same issue as well. I fixed it by going to my screen time and switching off the screen time passcode that also had my Apple ID account and password saved as a back up to disable screen time settings.

that worked for me! Hope this brings you a resolution

I found I had the same issue. Unable to sign out and Screen Time not set up. I went to Focus where I do have a Sleep schedule in place. Turned it off and that fixed it. Focus is buggy and seems this is another bug.

[SOLVED] Sign-out is not available due to restrictions

Hi everyone! 👋 So basically I had the same issue as you when I helped my friend sign in to his Apple ID as his gadget was inaccessible at the moment. So I let him use mine for a few minutes... when I signed out with my Apple ID everything was fine at first. I was prompted to keep a copy of the data and I did... to make it quick and easy to just merge it when I signed in back again.

My friend's Apple ID was successfully signed in and we did what he needed and then here comes the issue when I had to log out his Apple ID from my iPhone... the Apple ID section was greyed out... I came here and followed the steps indicated as well as the possible solutions but nothing worked–well it allowed access to the Apple ID but the signed-out button was greyed out and a prompt "...unable due to restrictions" was under it.

So since I had the latest iPhone and still have Apple Support benefits... I contacted an Apple Advisor and helped me through it but still... nothing worked.

So here's the solution:

After all the tries that didn't work out... I toggled the "share across devices" on the screen time. But I made sure first that all the options under "content & privacy restrictions" are set to "allow" (especially the passcode changes and the account changes).

Do this: Settings > Screen Time > Content & Privacy Restrictions> (set all options to "allow") < Go back...> Share Across Devices > On > Restart your iPhone

Hope it solves your issue.

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Feel free to comment down below I might be able to assist if I can.

This totally worked! Ever since the iOS 17.3.1 update I have been unable to get my iMessage to activate ("waiting for activation" prompt wouldn't go away and no amount of reseting or other online ideas worked). But going to "Focus" and turning off "Focus Status" for some reason did the trick. I did still have to sync to get my most recent texts to show up. Thanks for your help!

We are not apple. we are apple users, apple is not actively participating in these forums

But, if screen time is indeed completely off, is your iPhone managed by a company? Your company's IT department can also put on restrictions on the sign out functionality/

If screen time is completely off and your iPhone is not managed by a company, I would reccommend that you Contact - Official Apple Support to get further support on the issue

Checked my new comment... Hope it might help you...

Is screen time completely off? This is strange. First change your Apple ID password to be sure. If restrictions still pop up, please Contact - Official Apple Support to get further support on this issue.

interested to know how you got on especially with the frustration! I got knew 13 2 years ago and find my has never worked I had advanced data procection stuck on for 4 months and I don't even have other devices I also have the message I can't sign out of Apple ID I have 22,000 messages backed up to iCloud when messages aren't even turned on for back up I could go on all night , the best bit I've not been able to log into iCloud on safari since Maybe aug last year , all I've ever been told Is engineers are looking at it! But returning the phone I've always been told no way! I only got it so I felt safe knowing people knew where I was with find my but unfortunately never have I been locatabev on maps ! And if u try change pw in appleid on safari it always says u need continue on with another device! I am really starting to despise the situation and the phone it's been over 2 years and it's still never right

After all the comments that I read here nothing helped. I even talked to support and they wanted me to restart my phone which I wasn’t able to do at the moment and I thought there had to be something different.

I finally figured out what’s wrong. I read somewhere else that it was indeed in my screen time settings. Just wasn’t where people were telling me it was

You have to follow the simple steps

go Settings>Screen Time>content and privacy restrictions> under allow changes go to account changes.

then from there, you turn it off and on and once I did that I was able to log out of my Apple ID

Just trying to erase my daughter's old iPhone 11 after upgrading her to the 15 Pro and was completely stuck at the Apple ID logout. This process worked for me just now after trying everything else. Phew! Thanks so much!

I tried screen time settings, etc. Only thing that worked was turning off "focus status" in Settings > Focus.

Really makes no sense.

having the exact same issue. it's super frustrating cos all solutions online involve screen time but mine isn't even activated. hopefully the ios 17.1 update will solve this