My screen is frozen.
My I phone 15 screen won't respond when I swipe it to open it
iPhone 15 Plus, iOS 17
My I phone 15 screen won't respond when I swipe it to open it
iPhone 15 Plus, iOS 17
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....
Or.....if the screen remains frozen.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
My screen is frozen.