Continuity Camera on iPhone with Apple TV Not Working - Black Screen
When trying to do a FaceTime call on my Apple TV 4K (Updated to latest software) and connecting my iPhone 15 Pro Max (also updated to latest software), the continuity camera does not work. I can make it to the step when my phone prompts me to allow the continuity camera, then gives me instructions to place the camera near the TV (back facing me) in landscape orientation. The feed that shows what my camera is seeing remains black. It gives me the option to skip the step and proceed to a FaceTime call, but the other caller only sees a black screen for me.
I have tried the following troubleshooting steps:
- Trying other devices - I have duplicated the same bug on both of my Apple TV 4Ks and on my wife's iPhone 12 Pro Max.
- Restarting all devices - both iPhones and Apple TV's
- I've confirmed all devices are on the same WiFi network
- I've updated all devices to the latest software - both phones and TV's
- I've tried multiple positions for the iPhone when trying to set up continuity (camera module up, camera module down, different pitch angles - some have reported finding a "magic" angle but I have not found such a position).
- I've verified there are no objects blocking the camera
- I've verified the Continuity Camera setting is turned on in both iPhones.
Any solutions or other troubleshooting ideas besides the one above would be appreciated.
Windows