I am unable to use iPhone 14 Pro Max as a continuity camera on TV OS 17?

I fixed it!!!

in your AppleTV settings menu go to Remotes & Devices > Remote App and Devices and then remove your apple device by clicking on it and selecting “Forget This Device”. Reboot your AppleTV and re-pair your iPhone by placing it near the AppleTV. It should work then.

Solved!!! ... at least for me.

1) From Apple TV: Settings -> Users and Accounts -> Add New User

2) Move your iPhone close to your Apple TV

3) From Apple TV: Select the option to "Sign in with iPhone or iPad" (if nothing happens, lock and then unlock your phone)

4) On your iPhone: Select to Connect to the Apple TV

5) Wait while keeping your iPhone close to the Apple TV

6) On Apple TV: Make sure that your account added completely (sometimes there's an iCloud or access issue) and then back all the way out of the Settings.

7) From Apple TV: Settings -> System -> Restart (ie NOT RESET) ... why this is needed, I don't know, but it seems to help

8) When the Apple TV starts back up, go to the FaceTime app.

9) On the FaceTime app's Continuity Camera screen, your account SHOULD be listed as a User option. Select it.

10) It might take a few seconds, but when prompted on your iPhone, accept the Continuity Camera option.

Thank you, I finally got my wife’s working too. Everyone, make sure the family account user is signed in completely to iCloud on the Apple TV. Settings, user accounts, additional users, iCloud

Hi,

I was like you a few weeks ago.

But stopped and looked for the Apple logic’s in that.

You need to login to iCloud of the user to be able use continuous camera.

go to settings -> users and accounts

->default user -> iCloud and login to account. And you will see the magic!

If you have other family users on device do it same for every one of them. Go other users-> iCloud and login to their accounts.

Hope you get it.

After months of struggling with this exact same problem I think I have managed to resolve it.

The solution for myself was to follow these steps on my iPhone 14 PM running 17.2.1

Settings - TV - and then to log out and back into the HOME SHARING option at the bottom of the TV settings page.

After this I rebooted my Apple TV 4K running 17.2, now continuity camera works every time and my profile now appears under Users instead of just having the option to select others.

I hope this can help.

"6) On Apple TV: Make sure that your account added completely (sometimes there's an iCloud or access issue) and then back all the way out of the Settings."

This was the critical step for us. It seemed setup but wasn't. We logged out, redid that bit, and it started working immediately.

God bless you! It worked!!!

To pair your device again just put the iPhone nearby Apple TV and a prompt will appear.

since the newest tvos update now it’s working as expected tvOs 17.2

I had this problem too and got my name to appear in the list by doing the following:

1. Scan the QR
2. Click the yellow banner to connect your Apple TV
3. Place your device physically near the Apple TV box.
4. Your name will appear on the TV screen.
5. However your joy won’t last b/c you have to do this every time.

Just posting an update on what I tried this afternoon....

Went into iCloud and Removed all devices using my account. Then re-added my iPhone 11 (17.1.2) then Reset the Apple TV (17.1). After restarting, the TV popped a message asking if I wanted to use the iPhone to add a user to the Apple TV; I chose to do so. After several attempts to get the process to complete I found I had my user listed under 'USERS' in FaceTime and Continuity Camera working just fine with the iPhone... Just to prove to myself it was now fixed I turned-off/put into standby the Apple TV then turned it back on again. After that, I'm back to no user showing under 'USERS' in FaceTime on the Apple TV and no Continuity Camera :-(. Clearly it can work and was great for the 15mins or so it was working.... Crap :-(

Andrew

I haven’t been able to get it to work either. I even did a reset on the Apple TV. On the page that shows the list of users for Continuity Camera - it only shows the “Other” button, which when clicked never works for my Apple ID. I have not tried for my wife’s.

note this is happening on 2 Apple TV 4Ks, both 2nd Gen A2169 model.

iphone 14 Pro with iOS 17.

works when I do CC on Mac Studio

I'm having the same issue. Apple TV 4K 2nd Gen & iPhone 14 Pro. I'v tried resetting AppleTV, signing in/out & rebooting both devices to no avail. My sister having same issue with Apple TV 4K 3rd Gen & iPhone 14 Pro.

I was able to connect Continuity Camera to my Apple TV by initiating FaceTime call on my iPhone 14 Pro and a FaceTime icon pops up on the AppleTV iOS 17 small control panel and I navigated to that and connect. Before connecting I would also get a "Connect SharePlay on iPhone" message on the AppleTV. However, the User action of FaceTime still remains blank, and nothing happens when I try to connect using the "Other" QR code.

Anyone find a solution to this issue?

I have a Second Gen Apple TV 4K, TVOS 17.0 and an iPhone 13 Pro with iOS 17.0.3. I am able to establish link and have iPhone as the continuity camera but have neither been able to Move a FaceTime call from the iPhone to the TV or initiate a FT call from the Apple TV. I heard ring sound but recipient does not. After 15 seconds or so a Call Failed popup appears. One time after rebooting phone and Applet TV, I got a call to go thru and have a video FT connection, but it dropped with the call failed popup after less than a minute.

Probably need a patch for this, since it worked once it's not a configuration or connectivity issue. Also, have gigabit fiber optic and Apple TV is ethernet hard wired, so not a bandwidth issue.

Thanks it’s finally working for me!

Just go to settings and login to every iCloud of the users account’s that needs to be use FaceTime!

I'm also experiencing this issue with the iPhone 15 Pro Max (updated to latest software) and Apple TV 4k (also updated to the latest software). Continuity camera is not working. When I am prompted on the TV and on my iPhone to place the camera on its side in landscape orientation near the TV, nothing happens. My camera feed remains black and not matter how I shift or orient the phone, the camera never turns on. I have also tested on a second apple TV 4K and my wife's iPhone 12 Pro Max.