Mail app opens new untitled windows spontaneously - they won't close or go away

Starting two days ago, Mail on my iMac (running Sonoma 14.4.1) spontaneously opens new, untitled messages that won't close. The first time I noticed, there were five untitled messages. I can make the windows smaller (yellow button) or larger (green button) but they will not close (red button). When I quit Mail and reopen it, untitled messages open again, sometimes more than 20 and none will close. I have no new apps on my computer. The system updated a while ago. Nothing outwardly has changed but I now have a bunch of blank email windows I can't close. It takes up screen space and it is frustrating.


[Edited by Moderator]

iMac 27″, macOS 12.1

Posted on May 8, 2024 3:51 PM

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3 replies

May 8, 2024 4:12 PM in response to nanfromencinitas

It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.



May 18, 2024 7:40 PM in response to nanfromencinitas

It looks like you have multiple e-mails selected and opening at the same time.

But it's hard to tell with the menubar drop down in the way.



To start with Quit and Reopen Mail.


Then grab the mail panel by the bottom right corner and drag it out to a much larger panel.



Next grab the divider line and drag in down to show more e-mails.


Then try select (highlighting) only one e-mail at a time.


Mail app opens new untitled windows spontaneously - they won't close or go away

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