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boot camp installation hangs at realtek audio stepSearch or ask a question

I am trying to install boot camp for win 7 home prem 64 bits on Mac Pro laptop. The boot camp installer is hanging at the Realtek audio step. I tried other versions of boot camp, version 4.0.4326 and it complained that it did not support this system. I tried version 5.0.5033 and it complained that it did not support 64 bit. Any suggestions?

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Sep 28, 2014 11:30 AM

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Posted on Oct 26, 2015 11:22 AM

I'm having the same issue with Windows 10. Anyone found a fix for this? I tried going into the Bootcamp installer folder and install Realtek drivers manually which succeeded, but when I launch the Bootcamp installer again, it still gets stuck when installing Realtek drivers.

132 replies

Dec 3, 2015 9:13 PM in response to hermanfromsan gabriel

Hey there!


First, I want to give credit to the two original replies, who 100% solved this problem for me. You guys are the real MVP's and really saved me today.


Second, looking into both options presented, I found my own solution which I hope will be easier for the average person looking to install Windows 10 on a Mac.


When the computer boots into Windows the first time, the Boot Camp menu automatically pops up.


1. QUIT THE BOOT CAMP INSTALLER. Don't even start it.


2. In the WININSTALL drive, click the folder that says "Bootcamp"


3. Click "Drivers"


4. Click "Realtek"


5. Install the Realtek Driver.


6. Once this finishes, drag the Realtek Driver to the Recycle Bin. THIS IS THE MOST IMPORTANT STEP


7. Restart your machine.


8. After your computer starts up, click the WININSTALL drive again.


9. Click the "BootCamp" drive again


10. Click the "Setup" file


Run the setup as usual, it will complete without issue.



Basically the only thing i'm doing here is installing the Realtek driver manually, and then deleting it from the Setup package so there is no issue in the first place. This hopefully will be easier than using task manager to quit a part of the setup process manually, OR having to rename .exe files to help the install. Good luck, and PM me for any and all questions!

Dec 5, 2015 1:35 AM in response to rapple10

This is driving me crazy :-( how do I find the wininstall ?

Tried finding all the other options where is control .? I can only find control panel

Cannot find bootcamp on windows page ?

Cannot see more details on setup page ?

Thought this was meant to be straightforward .........

Using a new 15' macbook pro retina with graphics card and the latest windows 10 download

Dec 5, 2015 9:45 AM in response to Loner T

I have a usb with window on that is not the issue just spent 90 mins on phone with apple advisor !! Will be throwing this macbook out the window soon grrrrrrr I cannot find the realtek drivers or the wininstall on my usb ?.......7 hours in total trying to get this sorted and still nothing can anyone talk me through it step by step with options that actually appear on my Macbook instead of quoting folders that are nowhere to be found If so I would be forever gratefull :-)

Dec 5, 2015 10:26 AM in response to roocarl

1. If you have a USB Installer, you should be able to find the RealTek driver as highlighted below. Your USB may have different folders in $WinPEDriver$ than what I have, because they are driven by Mac Model.


User uploaded file


2. If you do not have the BC drivers appropriate for your Mac on a USB, in El Capitan (prior BC versions also provide the same functionality), you can download them to a USB using


User uploaded file

boot camp installation hangs at realtek audio stepSearch or ask a question

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