Using EtreCheck to Troubleshoot Potential Mac Issues

To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review. (Note: The EtreCheck report does NOT contain any personal information.) 

• You can download EtreCheck from here. Optionally, you can get it directly from the Apple App Store.
• To take advantage of all the EtreCheck features, it's best to run it from a user account with Administrator privileges; however, you can always run it from a normal user account.
• Select a problem from the drop-down menu to enable the "Start" button.
  • If you just want to run a report, choose "No problem - just checking"
  • Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
• Click on Start
• Allow the program to run to completion.
  • Note: For accurate results, do not use your computer until the report is finished.
• When done, select the Share report icon, then select Copy report.
• Be sure to review the "How to use your EtreCheck report." To continue, select OK.
  • Note: For a "step-by-step" on how to provide the report on the ASC, select How to post.
• *** Paste the report, using the "Additional text" option from the ASC editor's tool bar, in your reply. ***

Ref:

• Using EtreCheck - ASC (etresoft)
• How to use the Add Text Feature When Posting Large Amounts of Text, i.e. and Etrecheck Report - ASC (Old Toad)
• EtreCheck Versions:
  • EtreCheck "standard" is available from the Apple App Store. It's free and will allow you to remove adware "infections." However, there are some in-app purchase costs for some features.
  • EtreCheck Pro is a paid version and is available as a download directly from the EtreCheck website.