Do not install MacKeeper

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Last modified: Jun 15, 2021 9:58 AM
36 220910 Last modified Jun 15, 2021 9:58 AM

Many users will see references to an application called MacKeeper on various web sites and via pop-ups on their browser. Not only is it expensive for what it purports to do (freeware applications that do the same or more are readily available), it can sometimes install itself without the user realising it, and it can be very tricky to get rid of. The only utility you must run on a system is a backup utility, and only backed up systems should be troubleshooted with system management utilities, as you may have a hardware problem causing the other system issues, and the only way to isolate hardware or software issues is on a backed up system, otherwise you may completely make your data inaccessible by accident.


MacKeeper has been described by various sources as highly invasive malware* that can de-stablize your operating system, adding that it is unethically marketed, with a history of making false advertising claims, by a company called Zeobit, and a rip-off.


(Please note that references to the original developers, Zeobit, also now refer to Kromtech Alliance Corp, who acquired MacKeeper and PCKeeper from ZeoBit LLC in early 2013.)


Most positive reviews of it have been found to have been paid for by Zeobit (developers of MacKeeper) in the form of ‘free upgrades’ etc. One such opinion is:


http://themacschool.blogspot.co.uk/2012/09/mackeeper-is-scam.html


For more about ‘astruturfing’ (writing phoney product reviews for money) see here:


http://en.wikipedia.org/wiki/Astroturfing


and http://www.bbc.co.uk/news/technology-24299742


Further opinion on it and how to uninstall MacKeeper malware can be read here:


http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


MacKeeper have recently said that the uninstaller from here:


http://applehelpwriter.wordpress.com/2011/09/21/how-to-uninstall-mackeeper-malwa re/


now works.


There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.




You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.


https://discussions.apple.com/docs/DOC-2435


More useful information can also be found here:


http://www.thesafemac.com/mmg

Some extensions may make it look like MacKeeper is loaded even if you did not install MacKeeper. This is discussed on this thread:

why does MacKeeper ad keep popping up and its not installed on my mac

Some files may not be able to be found with Spotlight, which would need one of these tools to find:

http://apps.tempel.org/FindAnyFile/

http://www.devontechnologies.com/products/freeware/ - EasyFind

http://www.osxbytes.com/ - iFileX (Unfortunately MacKeeper is advertised on this page, so just don't click on it where it is advertised).


* The expression ‘malware’ is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software.

Comments

Jun 15, 2021 9:58 AM

I have also found that as long as the program is in the applications folder, its entire contents can be removed in Safe mode (holding the shift key), with Reggie Answorth AppDelete.


Use Devon Technologies EasyFind to locate all software with macpaw and zeobit to ensure you've captured the remaining files.

Both companies (macpaw and zeobit) created so-called optimizers such as MacKeeper, Advanced Mac Cleaner, and others which at best have a placebo effect on optimizing your system. When in reality what they do is delete system level cache files which among other things are used to increase the speed of repetitive operations and manage the ability of the Finder to launch applications when a document is double clicked. I've seen instances where these cache files getting deleted make it impossible for even System Preferences to launch. Furthermore, it gets so bad, that even removing the software can leave behind permanently corrupting files on restart, forcing an erase and install. In short you are safer not installing any optimizer. If your Mac appears to be slow due to software, see this tip on reading and sharing Etrecheck results.

Jun 15, 2021 9:58 AM

Jun 20, 2023 6:45 AM

CleanMyMac is another utility that is similar to the other utilities mentioned in this tip that can cause difficulty, and has somehow managed to remain on the App Store. Please if you get it to give you difficulty, review it on the App Store asking that it get removed. Those of us techs who would never download it can't review it directly on the store.

Jun 20, 2023 6:45 AM

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