Logitech Quickcam Fusion

Question

Level 1

14 points

Logitech Quickcam Fusion

Hi, I'm new to the boards. I just bought the Logitech quickcam Fusion (new uvc compliant). I have a new mac pro running 10.4.10. I tried using ichat but it would not recognize the microphone on the camera. Only have options for line in and digital in. Frustrated, I plugged the camera into my Powerbook G4 (running 10.4.9) and it worked perfectly with ichat. Any ideas on why Mac Pro won't recognize the mic? Kind of frustrating since this is the cam Apple sells on the store. Thanks in advance!

Mac Pro, Powerbook G4, Mac OS X (10.4.10), G4 running 10.4.9

Posted on Jun 22, 2007 9:32 AM

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Answer 1

Defcom-UK

Level 6

15,494 points

Jun 22, 2007 9:35 AM in response to Sammy26.2

Hi

Have you Enable the mic(in ichat click on video in the menu bar) on the Mac Pro.

Tony

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Answer 2

Sammy26.2 Author

Level 1

14 points

Jun 22, 2007 9:40 AM in response to Defcom-UK

I have, the mic and camera are enabled.

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Answer 3

Defcom-UK

Level 6

15,494 points

Jun 22, 2007 9:47 AM in response to Sammy26.2

Where have you plugged the cam into.

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Answer 4

Sammy26.2 Author

Level 1

14 points

Jun 22, 2007 9:52 AM in response to Defcom-UK

First I plugged it into the usb hub on my Dell 2407 monitor. Then into a usb port on the back of the mac pro, then into a usb port on the front of the computer. All end up with the same result. Camera works great, but mic doesn't.

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Answer 5

Jun 22, 2007 6:13 PM in response to Sammy26.2

I also have a Mac Pro and a Fusion and I use Skype.
The webcam was working fine with 10.4.9, but since I update to 10.4.10, I lost the webcam's audio input.

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Answer 6

Sammy26.2 Author

Level 1

14 points

Jun 23, 2007 12:13 AM in response to Pascal Mermoz

I suspected that the upgrade was the culprit. Thanks, Pascal. I guess we'll just have to wait for the next update with fingers crossed. At least I can use my powerbook for now, but sure takes a little of the fun out of the new computer.

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Answer 7

Sammy26.2 Author

Level 1

14 points

Jun 24, 2007 3:25 PM in response to Sammy26.2

For those of you that are interested, Pascal's response solved my problem. I reinstalled 10.4.9 and the Logitech Quickcam Fusion (video + mic) works perfectly with iChat and Skype. Thanks again.

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Answer 8

Jun 25, 2007 8:37 AM in response to Sammy26.2

How did you "downgrade" to 10.4.9? I, and my coworker, also have this issue.

Thanks!

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Answer 9

Sammy26.2 Author

Level 1

14 points

Jun 25, 2007 8:39 AM in response to Hickeroar

I downgraded by reinstalling the system software that came with my computer. Since I bought it less than a month ago, the discs that came with it are 10.4.9

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Answer 10

Jun 25, 2007 8:53 AM in response to Sammy26.2

OK thanks, that's what I feared. My discs are early 10.4 so I don't think I can get back to 10.4.9... :-/

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Answer 11

Sammy26.2 Author

Level 1

14 points

Jun 25, 2007 8:57 AM in response to Hickeroar

I believe you can install your early 10.4 system software and then download the 10.4.9 update here:

http://www.apple.com/support/downloads/macosx1049comboupdateintel.html

Just make sure you back up important data before trying!
Good luck

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Answer 12

Defcom-UK

Level 6

15,494 points

Jun 25, 2007 8:59 AM in response to Hickeroar

Hi

Just download the 10.4.9 combo after you reinstall from your disks.

Scroll down for your version(PPC or Intel combo) http://www.apple.com/downloads/macosx/apple/index1.html

Tony

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Answer 13

Sammy26.2 Author

Level 1

14 points

Jun 25, 2007 9:13 AM in response to Hickeroar

I gave you the link for the intel 10.4.9 update (a hasty cut and paste). Make sure you download the correct one for your processor-Intel or PPC.

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Answer 14

mdonovan

Level 1

0 points

Jul 14, 2007 12:45 PM in response to Sammy26.2

This is crap ... they should patch 10.4.10 to fix the microphone problem ... I have a quickcam ultra vision and the mic of course does not work since upgrading the OS.

I hav eto use my headset for it to work. Its bad enough that apple does not work with Logitech on the drivers since canceling the production on the iSight .... but to not patch a major USB bug is simply unforgivable.

In general I have loved my switch to Mac from PC over the past year ... but this is the kind of issue I feared would haunt my decision.

D

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Answer 15

Jul 21, 2007 5:20 AM in response to mdonovan

I am in the same boat and don't want to wind my operating system back just to get a microphone working.

Where do we report the bug to get apple on the case?

Andrew

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