Can't print with HP photosmart 7350 (2.16GHz Intel Core 2 Duo iMac)

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Level 1

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Can't print with HP photosmart 7350 (2.16GHz Intel Core 2 Duo iMac)

I am unable to print from my new 2.16GHz Intel Core 2 Duo iMac, running OS 10.4.8 or 10.4.10, to a USB HP photosmart 7350 printer. Printer works fine, and wil lprint from a PPC Mac running OS 10.4.8. iMac prints fine to a HP laserjet.

I'm not sure why I can't print, but I am unable to find a printer driver for the photosmart 7350.

Q1. Should there be a driver for the HP photosmart 7350 included in my basic OS install?
Q2. If not is there another, in the basic install, that will adequaely substitute?
Q3. If not, is there another, from somewhere else (nothing useful on HP support / downloads sites), that will do the job?

Sincerely
Dougal

2.16GHz dual core intel 24" iMac and four other older different Macs Mac OS X (10.4.10)

Posted on Jul 8, 2007 1:55 AM

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Answer 1

deedho

Level 2

190 points

Jul 8, 2007 4:34 AM in response to dxw

This latest driver is for OS9 but I'm guessing it will work for you. Go to this link to download it.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=13&lc=en&cc=us&dlc=en&product =72886&lang=en

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Answer 2

ECSD3R32

Level 2

165 points

Jul 8, 2007 9:07 AM in response to dxw

Reading your post I am assuming that:
1) you got your new iMac, hooked everything to it
2) loaded all your item specific software and drivers

HP products have a quirk in that the software/drivers have to be loaded prior to attaching the hardware to most computers (small print in instructions).

If you did the above, try removing all HP software and drivers, unplugg the printer from the iMac and restart, reload HP software/drivers and attach printer either when it tells you to, or after installation.

Hope this helps.

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Answer 3

dxw Author

Level 1

0 points

Jul 8, 2007 12:59 PM in response to deedho

Thanks, but I have tried the latest HP drivers already ... several times. No joy.

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Answer 4

elmac

Level 5

4,252 points

Jul 8, 2007 1:06 PM in response to dxw

Hi, have you tried a starting New User account?
I also saw this site http://www.macupdate.com/info.php/id/13834
...L

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Answer 5

dxw Author

Level 1

0 points

Jul 9, 2007 12:39 AM in response to deedho

There's an OS X driver also ... but it doesn't work on OS 10.4.8+ on intel machines. I just checked the HP mac-support site and it refers to HP photosmart 7350 not being supported on intel machines.

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Answer 6

dxw Author

Level 1

0 points

Jul 9, 2007 12:41 AM in response to elmac

Yes, done that. Also done virgin OS install.
Alas no joy. Unless there's someone out there who is actually printing on this prnter (HP photosmart 7350) from an intel Mac running OS 10.4.8+ I am beginning to suspect there's no easy or straight-forward solution.

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Answer 7

dxw Author

Level 1

0 points

Jul 9, 2007 12:42 AM in response to ECSD3R32

Thanks. Already done all this. Still no suitable driver. Think I may be flogging a dead horse.

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Answer 8

dxw Author

Level 1

0 points

Jul 9, 2007 12:45 AM in response to elmac

Thanks. The third party driver may do the trick ... but the driver is gonna cost more than the printer did 🙂
I think I'll keep my old G4 'tower' running OS 10.4.8 just so I can continue to use this printer ... a nuisance but looks like my only economical option.

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