2nd gen shuffle blinks orange 3x then doesnt charge, isnt detected

I have had and used my Ipod Shuffle for a couple months now and I go to plug my Ipod Shuffle into the USB dock and the Ipod light blinks orange three times and nothing happens after that. The Ipod is not detected by my computer or by Itunes. The Ipod does not charge at all. Because the Ipod is not detected by Itunes or anything else for that matter, I can't upload or organize any of my songs on the Ipod. I have tried all of the solutions I can find related to Apple and Ipod. None have worked. I uninstalled Itunes from my computer and then reinstalled it and nothing happened. I want to find the answer to my pesky problem because I don't want to have to buy another MP3 player. Please help me fix this problem. Any ideas or suggestions?

HP Pavilion Entertainment Notebook PC, Windows XP

Posted on Jul 9, 2007 12:38 PM

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Posted on Sep 10, 2007 1:16 PM

I had this exact same problem with a brand new 2nd Generation Shuffle.
I would connect it to any of the USB ports on my PS and it would blink orange three times and then do nothing.

I took it to the Apple Store and it worked fine. I connected it to a friends laptop and it was detected fine. I checked my ports in the Device Manager. They were denoted as 'Enhanced' which means they were USB 2.0. Those same USB ports on my PC all worked with my wife's IPod Nano.

After trawling the web looking for answers I came up with nothing.

It seems that all the USB ports on my PC are low power. I discovered this today when I bought a USB hub which has its own power supply. This provides me with USB ports that can supply more power. My IPod Shuffle connected first time to this powered USB hub.

It only cost £14.99 at PC World so was a reasonably cheap solution.

I hope this helps you.
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Question marked as Top-ranking reply

Sep 10, 2007 1:16 PM in response to gundlin_caitlert

I had this exact same problem with a brand new 2nd Generation Shuffle.
I would connect it to any of the USB ports on my PS and it would blink orange three times and then do nothing.

I took it to the Apple Store and it worked fine. I connected it to a friends laptop and it was detected fine. I checked my ports in the Device Manager. They were denoted as 'Enhanced' which means they were USB 2.0. Those same USB ports on my PC all worked with my wife's IPod Nano.

After trawling the web looking for answers I came up with nothing.

It seems that all the USB ports on my PC are low power. I discovered this today when I bought a USB hub which has its own power supply. This provides me with USB ports that can supply more power. My IPod Shuffle connected first time to this powered USB hub.

It only cost £14.99 at PC World so was a reasonably cheap solution.

I hope this helps you.

Aug 20, 2007 9:59 AM in response to gundlin_caitlert

I had the exact problem occur with a 2nd gen shuffle less than 24 hours old. I had just bought my kids each one of these. After loading them both with songs, one of them would no longer be recognized by either of my PC's. When plugged in to the docking station, the light on the ipod would blink orange 3x, and then, nothing. The PC would not play the normal something-was-just-plugged-into-the-USB-port sound. The other shuffle connected fine, using the same USB port and docking station. Strange enough, the ipod that refused to be recognized would still play the music that had already been loaded before the problem started. However, since it was not being recognized by the PC or iTunes, I figured it was not going to take a charge, and would just be a matter of 12-14 hours before the thing was dead for good. I took it back to Best Buy and exchanged it for a new one. This time I purchased the 2-year replacement contract (something I rarely do). Probably a good bet, as a couple of hours later, the sound of the newly-replaced shuffle cuts in and out when the headphone wire is touched. I wonder how many of these cute little guys my kids will go through in the next two years...

Jul 24, 2007 7:29 PM in response to gundlin_caitlert

Hi, I also have this problem, and have tried all the '5 Rs'. Sometimes doing all the first 4 steps helps and it will recognise the iPod, and other times I can go through them all and nothing happens. On one occaision I did get my iPod recognised by iTunes, I managed to even do the final R (restore), but since then I have not been able to reconnect at all.

Any suggestions welcomed! I do not want to be stuck with the same playlist forever...

Jul 31, 2007 9:53 AM in response to gundlin_caitlert

The same thing happens with my Ipod, i have even tried a new wall charger to charge my Ipod and it blinks all the same, i have tried it on 2 computers, and nothing works, and i have tried my brother's Ipod on the same chargers and his does work, so i think it is just a problem with the ipod... i have had mine for about 6 months, i don't want to have to pay $30 for a replacement...

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2nd gen shuffle blinks orange 3x then doesnt charge, isnt detected

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