iPhone Exchange Process

I'm thinking about exchanging my iPhone since I have been blessed with this battery charging issue. I was just curious how people exchanged their iPhones. Did you bring back everything including the box and receipt and cables? Or did they just swap your iphone with another one without all of the extras? Should I bring my receipt?

iPhone, Mac OS X (10.4.10)

Posted on Jul 11, 2007 8:45 AM

19 replies

Gauchos

Level 1

8 points

Jul 19, 2007 10:11 AM in response to Gauchos

To clarify, I did receive a new box with new accessories as well.

jeffg666

Level 1

0 points

Jul 19, 2007 11:21 AM in response to SFC @rcher

what number do I call.

Jul 19, 2007 12:10 PM in response to jeffg666

1-800-MY-iPHONE (1-800-694-7466). This is the one i used.

jeffg666

Level 1

0 points

Jul 19, 2007 12:47 PM in response to SFC @rcher

Thank you very much. i'm sure it will all be taken care of ASAP. Apple has always good to me..

This time was probably a fluke.. they always redeem in my head.. thanks guys. -jeffg

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iPhone Exchange Process

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