IMAP trash emptying on its own

Quick question for the others out there...

Do you have iTunes/iPhone set to sync your email? i.e. in the settings tabs, does it sync you mail when you sync your phone?

-graham

Nope, I connect directly to my servers via IMAP, no iTunes-Mail-Sync here.

But I reconfirm that the trash does not empty automatically since updating to 1.1.2 two weeks ago. Can confirm this for Gmail, .mac, Exchange 2003, Exchange 2007 and CommuniGatePro servers.

I am running iphone firmware 1.1.2... things still disappearing for me.
-g

Agreed...the 1.1.2 update still does not solve this problem for me.

Strange. Did you guys just update or had a restore and started the email accounts all over again. I had to set them up from scratch again. Maybe this was the trick after updating to 1.1.2.

I am sure the fix of my problem is related to the 1.1.2 update as there were no changes on the servers whatsoever.

This was one of the most annoying computer/email problems I have ever had. I spent weeks creating new user accounts, new IMAP accounts, and reinstalling leopard, mail, etc... And every day I looked in my trash only to see my mail disappearing....

Then I read this discussion thread. Although the workaround is not a clean solution...it works.

Also, 1.1.2 does nothing to fix this issue....unless I am missing something.

Thanks for the information from all of you.

Whats the workaround that you are using? setting your iphone to use its own trash folder?

-graham

I can only repeat. Since I am running 1.1.2 the problem is gone on all accounts. Maybe I should add that I have not simply upgraded but RESTORED the phone to 1.1.2 and made a complete clean setup from scratch.

the work around is to designate a different trash folder on the iphone than on your mac.

i have not done a complete restore in 1.1.2. Just an upgrade. I will try that to see if it works as well.

hopefully someone else in the mean time can confirm this as well before I go through this complete restore.

After some experimentation using a dedicated [Gmail]/iPhoneTrash folder in GMail/IMAP, I've made some discoveries:
1) Iphone Mail will empty the trash almost immediately (i.e. within one day) if the Deleted Messages setting is set for "Remove: Never". This is obviously a bug.
2) Best workaround I could find is to use one of the other "Remove" settings. For example, I now use "Remove: After one month".
3) "After one month", means one month after the mail was sent, NOT one month after you trashed it. A little odd, but may be intentional.

The first issue (trash emptying when set to "Remove: never") is clearly an iPhone bug, NOT a server and/or Mail.app issue.

PS. I am still on iPhone firmware 1.1.1, but comments here seem to indicate the bug is still in 1.1.2.

Same issue here. iPhone upgraded to 1.1.2. Imap to .Mac, because I need another smtp server to get the right email address out. The iPhone mail settings set Remove to Never.

I did a test like this. An email of two weeks old was moved into the Trash on my MacBook. On my iPhone I could see the message appear -and disappear.

Then I set the iPhone mail settings to Remove After one month. Again moved an old email to the Trash on the iMac. It looks like it stays for now. Will keep you posted.

After a couple of hours I can confirm that the iPhone setting in 1.1.2 of Remote to After one month is still working.

I am running the 1.1.2 firmware...

i tried setting my iphone to use its own trash folder (iPhone Trash) but am still seeing messages disappear from my regular trash folder. I did a simple test of sending myself messages that had 'test 1' 'test 2' etc and deleting them. they were sent on Dec 3rd and have vanished from my trash as of today.

I'm going to try changing the delete settings on the iphone to one month, but i would assume that that wouldn't change anything since i dont even have it set to the same folder (i.e. iphone has its own trash folder).

I'm also going to test another account (also IMAP, also accessed with Mail.app and iPhone) that is with another provider to see if it could be an interaction with the server (bluetie.com)

thanks,
-graham