brand new use - error 2908 in loading itunes

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Level 1

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brand new use - error 2908 in loading itunes

I am allowing pop up, sorted out the accelerator as on aol. using internet explorer instead. tried just downloading the quicktime bit only, but that fails as it want me to verify sufficient access to a key.

P**ssed off with apple and itunes - not a good experience so far. All it want to do is load the itunes software.

searched forums for error code 2908, return no topics

Help please - surely it shouldn't be this hard

packard bell, Windows Vista

Posted on Jul 20, 2007 2:40 AM

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Answer 1

polydorus

Level 6

11,967 points

Jul 20, 2007 3:06 AM in response to becsp

It sounds as though things have got in a bit of a muddle, it might be a good idea to satrt again.

Log in as adminstrator and completely remove iTunes and Quicktime using the following method:
http://docs.info.apple.com/article.html?artnum=93698

Restart your PC and again logged in as adminstrator, download the latest iTunes and see if it will install this time.

Let me know how you get on.

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Answer 2

becsp Author

Level 1

0 points

Jul 20, 2007 3:33 AM in response to polydorus

Followed the instructions.

As it had never downloaded fully due to error 2908 to start with there was nothing listed in the add/remove programs for itunes or quicktime. Also checked the system32 folder, nothing in there. Nothing in receycle bin. Restarted pc, tried download again still same error.

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Answer 3

polydorus

Level 6

11,967 points

Jul 20, 2007 5:12 AM in response to becsp

OK I misunderstood you, I thought you had successfully downloaded the installer and were having problems with installing.

Just to be sure I have understood you this time.

You can't download the iTunes installer from here:
http://www.apple.com/itunes/download/

And you get your error message when you try?

Have you established if this is specifically an iTunes problem or a general problem with downloading.
Can you download the stand alone quicktime from here:
http://www.apple.com/quicktime/download/

Are you able to download from other sites?

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Answer 4

becsp Author

Level 1

0 points

Jul 20, 2007 9:38 AM in response to polydorus

I have kept rebooting and retrying the download. After about the 10th attempt it worked. I am still puzzled as what had changed etc. This PC is only a month old so is pretty "clean". Just realived it works. Thanks for trying to help.

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