My iPhone deletes my yahoo email on its own! (Disappearing emails)

Same exact problem, but my email provider is .mac, and all my emails are addressed to this .mac account, no third party involved -

I thought I was going crazy. I am a very organized email person, but kept loosing things, no where, no where did certian very important emails exist that were there the day before.


I went to Entourage from my home computer as someone suggested, the missing emails were there, thank God! These were important appointments to get to!

So, how do I use an iPhone that forces the Mac Mail program, when Mac Mail is unreliable? This is no longer a cute and fun phone, and I just sold my Treo yesterday, ****.

My Yahoo! mails were disappearing also, so I stopped using Y! mail on the iPhone altogether.

I did configure a new Y! mail account, added it to the iPhone, then ran an hourly cron job to send myself mail. This ran for the better part of two weeks without losing a single mail, and with 95% of the mails arriving within seconds of being sent. But the new account had no folders, nothing sent, and was never accessed via the Web or from a POP client.

I am a Y! Mail Plus customer, and when issues arose I found Customer Support to be content-free and completely ineffectual.

Apple, I know you likely made a deal with Yahoo! but we would all appreciate it if you could start supporting push-IMAP on .Mac mail ASAP.


Gus

I have had the same problem since I started using my iPhone with yahoo mail. I thought I was going crazy, my emials would dissapear randomly without any reason at all. This is becoming very frusturating and I hope Apple comes up with a fix very soon or my iPhone will not be very useful anymore.

I had the same problem, however I read that the iphone has a limit of emails that it shows and once that limit is reached, it starts deleting them. I used to have the settings to only show 50 emails, and sure enough I lost a lot. I changed the settings to show 200 recent messages and also I make sure every night I distribute my inbox to my folders (from my computer) and avoid the deleting problem. I do hate that iphone gets paired with yahoo. I think it is a glitch

same problem here - same run around with apple/yahoo. complete BS. i think i have a solution/workaround - though not completely ideal. yahoo mobile. m.yahoo.com through safari -- it avoids adding the email account to the iphone, so you can't email directly from the contacts list (you do it through the address book on yahoo mobile), and there is a bit less functionality than the mail program, but at least it is relatively fast and doesn't erase my messages.

I tried the solution of increasing the number of stored messages, to no avail. I also tried switching from the new Yahoo mail interface to the traditional one. No luck.

Is there a way to contact Apple customer service by e-mail? I can't find anything on the website.

I got a response from Yahoo last night that was beyond insulting. In my e-mail, I provided a link to this discussion thread and asked them to answer my question specifically, without providing a form response. Of course, what did I get? A form response. Here's the irony: It got deleted before I had a chance to respond!

So, I just spent 40 minutes on the phone last night trying to return an item to Apple getting bounced from one "it's not my job" persone to another. Finally I get the return confirmed and an email sent to my yahoo account with a FedEx label. I didn't even view the message before I went to sleep for the night but I saw it in the list of new emails in my iPhone inbox. I wake up the next morning and poof email disappeared. People are aware of messages that they have received and have dissappeared. How many messages are people unaware that they have lost? Sucky.

This is happening to me as well, nice to know I'm not crazy. Aside from some automatic rules I never move anything between folders in my Yahoo mail account like other posters on this thread. I haven't lost anything earth shattering, but still I'm not checking my Yahoo mail on the iPhone until this is fixed. Too bad, it's a nice feature.

I am SO GLAD I found your discussion thread. My yahoo emails disappear also! It is very hard to convince someone this is happening since THERE IS NO TRACE of this email ever getting to you. How many emails have I completely missed without seeing them? Am I ignoring my friends??

Thanks for putting this out here - we will be heard!!

I'm also having this problem with standard Yahoo mail and the iPhone, so
far I've lost 4 emails this week (that I've noticed of course). I was also using a university account, but hadn't noticed any lost mail. I've disabled iPhone email until it becomes more stable.

Is this problem limited to Yahoo, or do other IMAP accounts have this problem?

I don't have yahoo mail (I use Go Daddy's and Verio's mail servers) and my iPhone still deletes my e-mails on a random basis from the server. It is really annoying and I look like an idiot to my clients. Apple tech support claims that they have never heard of this problem. What are they smoking? I have had to stop using the iPhone for e-mail and am going to have to get a Blackberry. One step forward, two steps backwards!

this disappearing email act has also been happening with my yahoo account. as other people have experienced, brand new emails (that haven't been moved to a folder) are disappearing in front of my eyes.

after 3-4 times of this happening, i've turned off my yahoo mail in the mail app. i have lost some important emails and don't want to risk further losses. i still like my iphone for it's other functions but i don't trust this thing for yahoo mail anymore. it's just not reliable.

some of the 1.1.1 fixes were great, but i don't need a lame and stripped-down itunes app, when my mail app doesn't even work properly. personally, i don't need more mediocre apps, i just want what i have to work better.

i also expect both Apple AND Yahoo to come back with a solution. one company passing the responsibility off to the other company, also doesn't make either look good.

APPLE + YAHOO PLEASE FIX THIS!!!!!!!!!!!!!!!!!!!!!!!

I have also had the same issue. I use my Yahoo primarily for emails from friends and family since my work has cracked down on "personal" emails. I like the fact that I can keep in touch at work, but the fact that some emails just vanish is crazy. I thought at first it was when I would forward an email on and then move it to a folder, then go in from time to time and clear out my "sent folder" manually, but the other day I checked my "financial" folder, and everything was gone. I really hope that they come up with a solution, it is hard for me to believe that there is not a solution to this.

I just called Tech Support and they say they have no other reported cases of disappearing Yahoo emails, and suggested that I delete/re-add my the Yahoo mail info.

If this is happening to you why not give them a call:

iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)

Maybe if enough people log issues we can get Apple to look at it.

I called Apple about this email bug yesterday, and they said
they hadn't heard much about it either. They options they
gave were: 1) recreate the Yahoo email connection on
the iPhone, 2) reset the phone, 3) turn off "Push email"
in the Settings -> Mail -> [yahoo] -> Advanced -> "use push email".

I haven't had time to create a test account to try these yet,
but I'm not too optimistic because other people are having
this problem with non-push/non-Yahoo accounts.

Also, I've emailed Yahoo twice (4 days ago and yesterday), but
no reply yet...but of course it may have been deleted!