My iPhone deletes my yahoo email on its own! (Disappearing emails)

I had the exact same issue. I called about 2 weeks ago and Apple Tech support told me that they had heard no such complaints about this problem.

I actually received an email about an interview, then Bam! Gone. No trace. Not the best situation to be in when you're trying to get a job.

I hope this is fixed in the next update.

This is scary. Not only I have yahoo (I don't own it) but I use 1and1.com instead and it have the same error. When I reading the email, I accidently hit "delete" when I was trying to hit "home" button (it is really too close to each other, no wonder the touch-screen sensor felt my finger tip) and now my email just disappeared after I tried to retrieve from trash. This is WAY too serious bug. Apple, please fix this problem immediately! Doesn't matter if it's important for business or personal, this need to resolve right away. Thank you!

Actually, supreme, most people on this thread have had the problem of emails disappearing randomly from their mail WITHOUT hitting delete.

I've publicized the problem at iphonedeletesyahoomail.blogspot.com. I've also contacted both Yahoo and Apple about it. Both claim ignorance.

This needs to be fixed. I have lost important emails because I relied on this functionality.

I have had this problem with my mac mail account on 3 occassions. Mail just dissappeared. Came off my phone than got deleted off my computer account as well. Thought I was going crazy. Sorry to see other with the same issue but know it's not just me.

Exactly. WITHOUT selecting delete. Gone from the iPhone (and not in the Trash folder) and gone from the server - no trace of it remains. I have had the phone for three weeks and it has happened at least five times (that I know of). I had a family member claim to have sent me an email that I never saw, so I am can only assume it was the victim of this bug as well. I have since switched to POP to access my Yahoo account - hopefully this is an issue with the new Yahoo IMAP service, and I will not see it with POP access. If I do, then this would point back to the iPhone.

I logged a case with Apple and spoke with them on several occasions. They DO acknowledge that this is a real issue and others are also experiencing it (I pointed them to this discussion and several others, so it was hard for them to deny), but they ultimately came back pointing the finger at Yahoo's IMAP implementation. I have logged a case with Yahoo, but since POP is an option and I have used POP with Outlook to access my Yahoo account for years with no issues, I am choosing the path of least resistance until this is resolved. Even though I do not use this account for business, I still do not want to lose emails.

I would suggest that you contact Yahoo as well - let them know that this is an issue that they need to address. If enough people complain, then they may make it a priority.

I have the same problem. I've read my yahoo email on the iPhone and when I came home from work to check my yahoo email from my desktop, my yahoo email disappeared. I am aware of 2 messages that were deleted even though I never deleted them. There might be others that I'm not even aware of. I've searched the server and can't find them anywhere. This never happened before when I didn't have the iPhone to check my yahoo email. This is so frustrating.

This is not just a Yahoo problem. My email comes from my company server and I have had the same issue. I have had emails mysteriously deleted twice. Both times it occurred when I was deleting junk emails. My iPhone sort of freaks out, and then the emails are gone.

+1

me too. Yahoo! emails just disappear unexpectedly, fun, fun, fun!

(the only emails that seem to be intact are the ones in the sent folder, although with the Yahoo! "sending" problem, it's not like something in the sent folder means it was sent anyway)

I have been experiencing this problem in spades - disappearing Yahoo email, disappeared meaning not moved to trash or any other folder, no trace. I've seen email disappear before my eyes while looking at the header in the inbox hitting no key whatsoever on the iPhone and not even reading the email yet. And I've seen email disappear a day later having read it once. I have not experienced this behavior with my IMAP private server work mail account which I access as much. Most recently I have noticed email disappearing from folders OTHER than the INBOX!! I'd hoped by quickly moving mail to folders I'd make it secure from deletion. But NO!!!

I once asked YAHOO to restore my email from backup to recover an email. I asked for the state the previous day per the instructions. Their response was they could not accomplish this - no further explanation.

Hmm. Had to create a new account to post but it is dunco again here.

I called apple phone support. The tech representative called another tech person. I updated to the latest iphone version 1.1.1=>1.1.2, deleted the yahoo mail account and recreated it. I also set my purge limit 25=>200. Of course, no trouble testing viewing an email at yahoo - the trouble is intermittent so I didn't expect to see a failure. I was advised to watch for a week and to try a reset (home plus power button until grey apple ignore power-off slider) before calling again. The next suggested step is a full restore. My guess is there is some bug shared between apple and yahoo because the mails disappear BOTH places. Yahoo needs to figure out how a mail can disappear. Their mail file system must be getting trashed.

I have the same experience using my local isp and pop. ...it happens two ways;
1. When I read one then the rest disappear
2. Never have deleted email in the trash folder

I can go back to my lap top and get it tho...

I run my own XServe and have experienced this issue with IMAP and the iPhone. I was extremely fortunate to have the since to run a POP backup from a work computer that is always on for all of my critical business accounts, so I was able to go and retrieve deleted emails.

However, this issue is truly disturbing, I can not believe that Apple has not addressed such a serious issue that has been known for apparently over 6 months now.

The issues I have experienced:
- email being deleted entirely from the server after being read from the iPhone
- the entire inbox being deleted of all messages after being accessed from the iPhone

_*Apple, it is not a problem with Yahoo!, considering your own, default, implementation of IMAP via OSX Server 10.4.11 experiences the same issues. It is a problem with the email application on the iPhone, and it's interface with IMAP. Please address this immediately, as currently any email access via the iPhone is unreliable at best and cannot be used for anything other than novelty.*_

I have had this issue multiple times. How do we get a response from either Apple or Yahoo to acknowledge this serious problem.

just want to chime in here... i have the same problem with yahoo...
poof emails disappear before my very eyes...

I would highly advice against using the iPhone for business critial applications. The iPhone email client, and the Yahoo mail service are not ready for prime time.

My humble opinion, of course. 🙂