Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wireless keyboard stopped working, flashing green light (not batt. related)

My wireless keyboard has not given me a single problem until today. When I turned my computer (intel iMac) on this morning I also turned on the keyboard as I usually do. Rather than the steady green light I usually get, I now have a flashing green light that eventually turns off after a minute or so. I've changed the batteries to brand new batteries. I've even tried using new packs of different brands of batteries. Nothing works.

The computer no longer sees the keyboard.

Any ideas as to what the problem is?

Message was edited by: the new beat

intel iMac, Mac OS X (10.4.10)

Posted on Aug 5, 2007 8:37 PM

Reply
68 replies

Aug 28, 2007 8:44 AM in response to the new beat

I have the same issue with my wireless keyboard and mouse.

I hate it when things go wrong like this and you think it's just you... and then you come on here and see it's just not you (which is slightly reassuring)... but then there is no solution, advice or even acknowledgement from Apple on the subject.

This happens so often. Surely if it's affecting a number of us there should be help from Apple on the way...

Sigh.

Aug 28, 2007 9:00 AM in response to timash1000

Hey! This worked for me! I have not restarted my computer yet so I don't know if I will have to go through this pairing process again, but temporarily at least it seems to be working!

The trick is to make sure you press RETURN after entering the number! The dialogue doesn't actually ask you to do this so it wouldn't have occured to me to do it unless I'd read it here.

Thanks ever so much, timash1000!

Aug 28, 2007 2:27 PM in response to AuroraProject

I spoke too soon! On restart, my computer started to exhibit some really odd behaviour such as windows that couldn't be moved, what seemed like a phantom control button that was forever depressed giving me a lot of contextual menus whenever I tried to do the simplest of clicking, and then the keyboard failed completely again. I tried to pair it up again using the method that had worked before but it didn't seem to want to work again for me. Sigh. So annoying! The (kind of) good news is that once I turned the keyboard off my computer started to behave normally again.

Message was edited by: Emme Stone

Aug 28, 2007 3:05 PM in response to the new beat

Hello Everyone,

same problem, but it appears battery related in my case. I changed 3 sets of batteries in the last three days; they only last for one day and then the keyboard dies, but it works all right as long as the batteries have power. It all started since my last software update few days ago....

depressing same old story. Last time I made an update my Airport stopped working properly....Why don't I resist the temptation to accept updates ?.....sigh

I guess we have to wait Apple comes up with the fix....

Aug 31, 2007 8:12 AM in response to Performa6800

Just a thought...I had the same problem when my wireless mighty mouse which all of a sudden stopped working. I am running 10.4.10 but others with the same setup have no problems. Bluetooth could see the mouse but I had the flashing green light issue. I thought it had something to do with the bluetooth signal being screwy so I thought something might be interfering with it. I have my Treo on my desk with the bluetooth set to on and visible. I turned the Treo bluetooth off and restarted everything. Now everything works again. Could just be a coincidence. Could be a fix. I don't know. But now I am happy.

Sep 2, 2007 1:48 PM in response to the new beat

Add me to the list, experiencing the same problem as of today.

I am on a Mac Pro, and after installing parallels today (not sure if that is related to the problem), my keyboard stopped working.

I really hope we get a fix for this, I've tried everything including dumping the apple bluetooth plist file and rebooting. Nothing.

Sep 8, 2007 3:26 PM in response to tbabb

I don't have a wireless keyboard, but I do have a Bluetooth mouse with similar problems (erratic, won't sync, then it quit tracking), and just fixed that problem by cleaning the battery contacts on the mouse. After that cleaning, I put the same batteries back in and now the mouse syncs up, clicks, and tracks just like new.

I posted my solution here on the boards ( http://discussions.apple.com/thread.jspa?messageID=5298395#5298395) as well as the longer drawn-out story on my own site ( http://www.devdaily.com/blog/Content/2/21/712/).

Wireless keyboard stopped working, flashing green light (not batt. related)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.