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Failure to calibrate laser power level?

I am having some difficulty burning music cds. The "failed to calibrate the laser power level" message comes up after checking media, preparing titles, and ejects disc. I have tried both Memorex Music discs and TDK Music discs. I have used both brands succesfully in the past, many times.

I got the same message when I've tried to archive photos from iPhoto using imation cd-rw discs.

Is there another test I can run on my burner (MATSHITA DVD-R UJ-845E)? I did run TechTool with no reported errors. Or is this one for the Apple shop?

thanks for any suggestions.

PowerBookG4, Choose, 17"

Posted on Aug 6, 2007 2:52 AM

Reply
66 replies

May 3, 2009 2:39 PM in response to Vagabundo23

Add me up as well. I used to work at the Genius Bar, and at Best Buy as the "Apple Expert" and I can't even figure this one out.

I took it as far as trying all of the above mentioned methods, and even reformatted my drive back to Tiger to see if it was a ghost related to Leopard, but that proved nothing - I'm now back on a fresh installation of 10.5.6 and it's still doing it, >.<

It's driving me nuts, hopefully someone will figure it out soon. I'm about to just switch up to my Ubuntu install and test that one... if it still does it, then it can't be the drive.

Jul 9, 2009 12:27 PM in response to David Ross

I add another vote for the compressed air! Haven't burned a DVD in ages, but went to burn one last night... iDVD went through all the encoding, then ejected the disk when it tried to write. I made a disc image and tried to burn from Disk Utility - that's when I got the "can't calibrate laser power level" error.

I rebooted, reset pram, repaired permissions, installed all available system updates, then called Applecare. They had me reset the smc (unplugging everything for ~15 seconds), then connect only the keyboard and trying again. I also tried burning it from another user account and by creating a burn folder in the finder. No luck. The guy said it sounded like a faulty drive and made me an appointment at the Apple Store tomorrow to have a Genius check it out.

In the meantime I stumbled across this thread, and guess what? The crappy little can of compressed air that's been sitting in my office for about 5 years worked! I stuck the attachment in the drive, gave it a good couple of blasts and tried again. Worked great on a test project I burned. I'm trying again on the original project I tried last night.

Don't despair, try the air! LOL

Jul 19, 2009 3:43 AM in response to William Waletitsch

Same problem here. Tried the spray duster, tried the Language trick. I guess the problem is both a firmware/software problem and a dust problem. I can now burn sometimes a DVD, always CDs, but nothing more. Most of the times it just fails calibrating. I downloaded the smcFanControl tool and I'm now cooling my MBP, it was 45 °C before starting, and it is now 36°-38°, i hope this will solve the issue.

Jul 27, 2009 10:14 PM in response to William Waletitsch

New MacBook Pro-three weeks, couldn't believe when I couldn't burn anything. 12 hours of troubleshooting, was going to send the thing back. I was sure the drive was faulty. I placed first aid freezer bags under the computer to cool it. Apparently even the spinning of the drive heats it up so it can't burn,"Failure to calibrate laser power". The computer melts them pretty fast, so you need a few around, a freezerful for a couple of copies.

Aug 24, 2009 12:47 PM in response to William Waletitsch

After trying all the things that you all have mentioned with no luck, I have finally being able to burn a problematic DVD-DL with my macbook. How? I installed Nero Express 9 in my Bootcamped Windows and burned it at 2X.

I tried the same thing with Parallels but did not work either. So I guess the issue is a Mac OS driver problem; since the drive works OK in native Windows.

Oct 6, 2009 9:04 PM in response to yangguo47

Seriously... This is CRAZY!
It started with my Powerbook... So I just started burning CDs on my wife's iMac. Then it started happening on her iMac, so I started burning everything on my Mac Mini.... and now it's happening on that one too. "Failed to calibrate the laser power level...." So, I've got three macs and can't burn anything on ANY of them! Seriously... is there no answer to this problem??? It has got to be an OS issue...

HELP!!!

Failure to calibrate laser power level?

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