Store Hours VS. Genuis Bar appointments

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Store Hours VS. Genuis Bar appointments

I went online last night and made an appt for the genius bar in Soho. The scheduler had availabilities between 6am-12am. I made an 8:30pm appt and it gave me a confirmation to be there at 8:25pm.

I went today... the store closes at 8pm. Can anyone explain that? Why does the scheduler let you book appointments when the store is closed? It's not even a generic scheduler - it is specifically for the Soho location.

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Posted on Aug 8, 2007 6:41 PM

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Answer 1

Tuttle

Level 7

29,541 points

Aug 8, 2007 7:02 PM in response to acloudman

The SoHo store is open for service, but not sales, between 6AM and 12AM. To my knowledge, the Prince Street store is the only Apple Store in the world with those hours.

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Answer 2

acloudman Author

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Aug 8, 2007 11:12 PM in response to Tuttle

How do you get INTO the store then?

All the doors were locked. I tried knocking. No response.

It just doesn't make sense (and wasted 45 mins of my time).

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Answer 3

Tuttle

Level 7

29,541 points

Aug 9, 2007 12:29 AM in response to acloudman

How do you get INTO the store then?

No idea. There's supposed to be a security person on the door. That's the way it used to work, at least.

(If you're in a rush to get service or advice, you may do better at Digital Society on East 10th Street just west of Broadway. That's where I go.)

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Answer 4

acloudman Author

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Aug 9, 2007 5:58 AM in response to Tuttle

Thanks! I made an appt at the 5th ave location for tonight. At least I know that one will be open.

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