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New iMac keyboard features don't work

The dimmer/brightness buttons along with the back/play-pause/forward and volume up/down/mute keys don't work on my new keyboard

i've tried them with both the fn key presses and not, and changed it in the keyboard prefs and no go...

how do you remap a function like those?

15" 2.4ghz MacBook Pro C2D, 4gb RAM, 23" ACD, Mac OS X (10.4.10), iPhone 8gb

Posted on Aug 10, 2007 1:08 AM

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Posted on Aug 10, 2007 1:11 AM

did you install the Keyboard update software. this new keyboard need it and is only available from the software updater. if not try doing a software update. that should get them working.
117 replies

Aug 11, 2007 3:51 AM in response to Gordon Hodgson

are your media keys working ? (play/pause, etc)

where you using a 3rd party keyboard before ?, if so try uninstalling the drivers for it, as it maybe conflicting with the new apple keyboard drivers.

oh and for the record setting the expose & dashboard keys in system prefs does have anything to do with the dashboard & expose keys on the new keyboard, that why when you set them to F3 & F4 you have he use the Fn key as well.

Aug 11, 2007 4:44 PM in response to BrianH

this is messed up! true, it looks better and types better than my last wireless board, but at least on that one everything worked in it!

i've tryed everything ppl have posted in this room to get it working, but nothing works! in in the UK, but i really dont see how the boards should differ on the software side of things for thows paticular buttons?

this *****!

Message was edited by: AcerCooper

Aug 11, 2007 4:54 PM in response to BrianH

let me join this group.....same thing about those dedicated keys not working. and at the reboot after installing the software, the "?" icon came up for a few seconds before the apple did....never had that happen before. called apple tech support and spent about 2 hours trying different things at two different levels. one suggestion (which I nixed) was to reinstall the os. REINSTALL THE OS FOR A NEW KEYBOARD?????? In any event, they sent me a program to copy my log files and I sent it back to them. It was going to be sent to engineering and hopefully they'll get back to me sometime next week. It takes a bit getting used to but i'm gettingto like the feel. REINSTALL THE OS FOR A NEW KEYBOARD??????? 😉

I ordered this from the applestore online. it came in a box that is bigger than the box my macpro came in. what a hoot

Aug 11, 2007 5:26 PM in response to BrianH

i found something out...

i did the software update 1.1, and then did the restart. i then looked in the "software update" tab in system prefereneces at my installed updates... and low and beholed, "Apple Keyboard Software Update 1.1" wasen't there! i've tried this more than 2 or 3 times now and i keep getting the same thing happening!

New iMac keyboard features don't work

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