Booting with new aluminium keyboard

Apple, where the h * are you on this? What ever happened to "It just works"?

The option key does not work for selective boot with the new aluminum keyboard. If this issue is going to continue to persist, they need to start putting a sticker on the box that warns you. I know I wouldn't have bought if I knew.

+- 20" iMac 2Ghz+
+- 10.5 (w/ latest updates)+
+- Aluminum (wired) Keyboard+

Message was edited by: Spargett

I tried both Tiger and Leopard. Have the latest keyboard software and Intel Mini firmware. Got no response from Apple. Lucky that I was within the time limit to return the keyboard and go back to using the older Apple pro keyboard which is recognized. Also found that bootup keys for booting from the CD or going into the test program on the CD doesn't work either.

Similar problems here, not so much centered around the aluminum keyboard as just trying to get our Mac Mini to recognized ANY Mac keyboard, once the Boot Camp installation (1.4, under Leopard) reaches the point where the mini restarts under the control of the Windows XP SP2 install CD.

Most of the Apple keyboards we tried (six and counting) failed to work at all - one slightly older Apple keyboard from our G5 (the white & clear "crumb catcher" model) was recognized, at least the RETURN key functioned as the ENTER key to get to the following screen. But no luck with any of them, and Apple's keyboard software update from Sep 07 says "newer software already installed" when it's launched in Leopard.

Solution I stumbled across was to create a disk image of the Windows install CD and run that. Everything worked fine.

Hello, I have the same problem about the booting option on my Mac Mini Intele Solo with OS 10.4.11. I tried many things (booting from install DVD, etc.), and another wired al-keyboards, but could not solve the problem. The original Apple keyboard is worked well.
I posted this problem on the Japanese Apple Discussions Board couple of week ago.. After I posted, 3 Mac Mini users replied. They have the same problem.
I hope this problem to solve by the update of Apple as early as possible.
Sorry for my bad English...
Happy Thanksgiving!

Your English is just fine. I am disappointed that Apple has failed to acknowledge the problem or offer a solution since you need the ability to use the keyboard keys during boot up to either go to a CDROM or get into Windows. I sent my keyboard back and won't get another until they fix the problem. It should be a simple firmware fix.

I have a iMac Core Duo 20" (white iMac) and I also can not use the option key at startup to choose Mac or Windows?
One workaround until Apple fixes this is to use your Apple remote holding the Menu button while it's starting which gives you the choice and then you can use the keyboard to choose and hit return.

Thanks for the hint on the Apple Remote workaround.
I'm absolutelly stunned Apple did not acknowledge this problem officially yet. And... how hard can it be to make a KB that works and is normally compatible with your products. I really like Apple products but this is ridiculous.

I have 3 of these ALU style keyboards and results vary 😟
On MacBook Pro Core2Duo - New KB works for the startup commands.
On Imac CoreDuo - New KB fails for the startup commands.
On Intel MacMini - New KB fails for the startup commands.

I believe on the new ALU iMac's the keys work.

Come on apple.. support your users please.

Ar.

It just doesn't work

My wired 1 week old aluminium keyboard is not recognized at boot up and I am running 10.5.2! Nothing on Software Updater and I have the 1.2 keyboard update installed.

If I wait until my MBP has booted and plug the keyboard in then everything works fine.

I really like the keyboard but this bug is really annoying.

It's been almost eight months (keyboard was released on August 7th, 2007) , and still there is no solution to the startup problem with this keyboard.

Will Apple issue a firmware update this year to address this well documented issue?

No-one here can answer that question because Apple don't disclose such plans, and those who might know are typically tied by non-disclosure agreements.

All one can reasonably conclude is that with the issue being widely reported, thus almost certainly ensuring Apple are aware of it, and with so much time having passed, it seems decreasingly likely that Apple intend to fix the problem by offering a firmware update.

How long does it take for this problem to be fixed? Hello Apple? Hehehe...

I have a bluetooth aluminium keyboard that I use with my Macmini. I have experienced no problems using it although I'll double check tonight that I can use it for boot up commands.

I'll double check tonight that I can use it for boot up commands

It's the use of these and the wired aluminium keyboards for boot up commands that have proven to be the problem so far.

same trouble with my 1.83GHz Intel Core Duo mac mini and wired aluminium keyboard!!! plz solve this

The problem is still there. Incredible.
With a Mac mini and a new Alu keyboard you do not have the possibility to use the different startup options.
Someone at Apple is listening?