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iPhone reception is poor (it's actually NOT AT&T).... Hope Apple Reads This

After using the iphone all I could think of was...."fewest dropped calls" my a--. I've never has so many dropped calls in my life since switching to the new iPhone.

Here are steps I've taken:

Verified that I'm in an excellent coverage area (with AT&T)
Swapped SIM - It was suggested online, and by Apple Support.
Swapped iPhone
Purchased Wi-Ex zBoost YX510 Dual band signal booster.

All to no avail.

I've determine it's not AT&T that is the problem it's the iPhone.

When the phone is sitting, I can get full signal, 4 bars. As soon as I pick up the phone...I get dropped calls, zero signal, no service, or maybe 1 bar (barely).

Even after doing all the aforementioned items, I still get loss of service. Clearly this is a problem with the iPhone, a search of the web shows TONS of people experiencing the same issue.

Not only that, but I contacted Wi-Ex the makers of zBoost which was HIGHLY rated by several reputable magazines etc...and they stated they have actually gotten a LARGE number of calls with respect to iPhone users having poor reception.

He pointed to transmit power as possibly being the culprit. I'm not a phone expert, I'm a Senior Systems Engineer, so not sure what that would have to do with anything. But he stated it used to be the old Motorola RAZR that they constantly got calls about and he verified that they definetly had the worst trasmit power out of any cell phone seen. Which is probably why so many people complain about the RAZR but now he states the iPhone calls are slowly taking over.

Even with the booster in my house, I reguarly get FULL signal 4 bars...but like I said...as soon as I touch the phone or make a call...it's all over.

I'm hoping this can be fixed through an iPhone update. I would hate to think I have to return the phone can cancel service, but I can't operate like this.

If Apple is watching, I'm willing to be a beta tester in anyway you see fit. I love the phone but I can't deal with all these great features but constant call dropping.

Custom Built Intel Core 2 Duo 2.67GHz, ABIT, 3GB RAM, 750GB HDD, Windows Vista

Posted on Aug 14, 2007 11:00 AM

Reply
96 replies

Aug 25, 2007 11:35 AM in response to Nathan Barton

Well I have had 30 drop calls since the purchase of the iPhone on july 29th. I live in Orange County, CA., there is NO reason to have that many at all. Had Verizon, Sprint, and T-Mobile and never really had problems with drop calls. Probably 10 times in the last 8 years. My home has barely any service and Edge does not work. Please do not tell me I have things in my house that discourage use, I had T-Mobile and my roommate has Verizon. Might not be an Apple issue, but I could of sat in the board room and told execs that at&t has poor service overall.

Aug 26, 2007 12:00 AM in response to LexusNoir

derrickonline wrote:
After using the iphone all I could think of was...."fewest dropped calls" my a--. I've never has so many dropped calls in my life since switching to the new iPhone.

Here are steps I've taken:

Verified that I'm in an excellent coverage area (with AT&T)
Swapped SIM - It was suggested online, and by Apple Support.
Swapped iPhone
Purchased Wi-Ex zBoost YX510 Dual band signal booster.

All to no avail.

I've determine it's not AT&T that is the problem it's the iPhone.

When the phone is sitting, I can get full signal, 4 bars. As soon as I pick up the phone...I get dropped calls, zero signal, no service, or maybe 1 bar (barely).

Even after doing all the aforementioned items, I still get loss of service. Clearly this is a problem with the iPhone, a search of the web shows TONS of people experiencing the same issue.

Not only that, but I contacted Wi-Ex the makers of zBoost which was HIGHLY rated by several reputable magazines etc...and they stated they have actually gotten a LARGE number of calls with respect to iPhone users having poor reception.

He pointed to transmit power as possibly being the culprit. I'm not a phone expert, I'm a Senior Systems Engineer, so not sure what that would have to do with anything. But he stated it used to be the old Motorola RAZR that they constantly got calls about and he verified that they definetly had the worst trasmit power out of any cell phone seen. Which is probably why so many people complain about the RAZR but now he states the iPhone calls are slowly taking over.

Even with the booster in my house, I reguarly get FULL signal 4 bars...but like I said...as soon as I touch the phone or make a call...it's all over.

I'm hoping this can be fixed through an iPhone update. I would hate to think I have to return the phone can cancel service, but I can't operate like this.

If Apple is watching, I'm willing to be a beta tester in anyway you see fit. I love the phone but I can't deal with all these great features but constant call dropping.


Funny, no problems with mine, soory to hear your problem.

William

iPhone reception is poor (it's actually NOT AT&T).... Hope Apple Reads This

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