Photoshop CS3 will not work on Mac Mini

The problem occurs on Photoshop startup. Sometime during loading the program crashes. All other software is up to date, and I have updated all CS3 software as well.

Both the computers I tested on are Mac mini Intel Core Duo 1.83 GHz with 1.25 GB RAM.

Here are the System Requirements from Adobe's website:

* PowerPC® G4 or G5 or multicore Intel processor
* Mac OS X v.10.4.8, Java™ Runtime Environment 1.5 required for Adobe Version Cue® CS3 Server
* 1GB of RAM
* 6.3GB of available hard-disk space (additional free space required during installation)
* 1,024x768 monitor resolution with 16-bit video card
* DVD-ROM drive
* QuickTime 7.1.2 software required for multimedia features
* Some 3D features in Adobe Photoshop CS3 Extended require an OpenGL 1.4 capable graphics card with at least 64MB of VRAM
* Internet or phone connection required for product activation
* Broadband Internet connection required for Adobe Stock Photos* and other services

Yeah, we ordered these preconfigured with 2GBs of RAM, but Apple here in Iceland (terrible service) didn't have the enough RAM so left one of the originals in and added just 1 GB. I am aware of the problems associated with not installing memory in pairs (which is why we ordered 2 GB in the first place).

Still, it seems very strange that every other component in the CS3 package works except Photoshop.

And the very minimum requirements? These computers are less than one year old. They have Intel processors. AND the software will work on older, slower Power PCs with G4 processors.

Software that can't work on all Macs operating on the latest operating system simply should not carry the label 'UNIVERSAL'

…oh, and I do appreciate your help. Not much yet from Adobe, but I have received an email requesting more information from Finland!

I will try to take out the 256mb memory from the Mac mini and test it with a single 1GB to see if there is any change. But it will have to wait until Monday since opening the case is a real hassle and my work day is almost over.

again, thanks for the help. And I'll post the results of the memory test on Monday.

OK, I've tracked down the problem, and it doesn't seem to be memory related, although I will try to pair all the Mac minis with another 1GB of RAM soon.

As stated above, the crash occurs during loading. Last thing I see on the splash screen is 'Building Twain Menu Items' or something similar: goes by too fast to say for sure) then CRASH.

I went to the plug-ins folder and deleted the Twain driver/plug in, and now the program launches and seems to work. I do not yet know how well it will function without a Twain driver, but for now at least I've got it working.

Still no response from Adobe so I'm not sure what the conflict is. Other than the standard OS programs, I have only Firefox, Adobe programs (CS2 and CS3) and various scanner software (see below) loaded.

The scanner software all works and has not had any conflicts before, but just in cast the list is as follows:

-Dimage Scan v1.1.5 (for the Dimage Scan Multi)
-Epson Scan v3.01 (for Epson 4870)
-Epson Scanner Monitor
-VueScan v8.3.73 (for all other scanners)

I will do a search on the web to find out if others have had Twain related issues, but hope that this will help others who might be having similar issues.