iPod won't play any songs...stuck on 0.00

Just recently (maybe after the latest iTunes "upgrade") my iPod now will not play any tracks. I have completely re-set it and redownloaded all my music to the iPod. All the functions of the iPod work fine (scroll wheel, folders, etc). But no matter what song is chosen, it's just frozen on 0.00 and doesn't play. It does play fine when connected to iTunes.

Somebody out there, please help!!!

PowerMac G4 Fully Loaded!, Mac OS X (10.4.10), Also have 30GB Photo iPod

Posted on Sep 4, 2007 11:02 AM

Top-ranking reply

erikajean16

Level 1

9 points

Posted on Jan 17, 2008 8:42 AM

I had the same problem with my 2nd gen nano. After I did a stupid itunes upgrade with my ipod synched, music wouldn't play at all, though the rest of the functions seemed fine and it acted as though it were playing -- but stayed stuck at 0:00.

Perhaps everyone has already tried this, but as a gentler option, rather than throwing your ipod on the floor, turn the ipod off. toggle "hold" back and forth a couple of times. then try holding the menu and select (middle circle) buttons at the same time, until the apple comes up. after that, mine worked fine again. this is called a "reset" apparently (it doesn't erase music or anything). hope it works for you, too!

View in context

22 replies

Jan 9, 2008 6:40 AM in response to Aramshit

I too have this problem, IPOD video 30GB. I have read the above comments and would like to tell everyone that it is never a good idea to drop or hit your hard drive. That could very well destroy the internal components for good. I have tried my ipod video hard drive (that doesnt play songs) stuck at 0.00 on another ipod and that hard drive works fine --SO it is NOT the hard drive that is stuck or cannot play. I have also swapped click wheels with a new one, and that does not fix the problem either. It is definately the logic board without a doubt. My guess it is caused by a firmware upgrade. Everything else on the logic board functions correctly. I will try to "downgrade" the firmware to see if it will correct the problem with the logic board. I will post back the results later.

jazzigor

Level 1

0 points

Jan 21, 2008 1:48 AM in response to erikajean16

I just got the same problem, songs and videos stuck at 0:00min. (Guys don't mix this thread up with video-ok-but-no-sound problems) I tried the reset and it worked out perfectly. Thanks for the trick. By the way, I agree that applying force to fixed supposed hard-disk problems is a very very bad idea.

Jedla

Level 1

0 points

Jan 21, 2008 4:37 AM in response to musiclover408

I have got the same problem since yesterday, but it didn't appear immediatelly after iTunes update, but let say approx. 1 day later.
I have tried to reset, and restore, self-diagnose but still not succesfull. I have one thinks to do - downgrade, but I dot now, how to do it. If the downgrade will not be usefull, I am lost and I will have to find someone, who will fix it here in Czech Republic. I will appriciate any clue from you.

Jedla

Level 1

0 points

Jan 21, 2008 4:40 AM in response to musiclover408

Aramshit

Level 1

0 points

Nov 26, 2007 9:33 AM in response to musiclover408

http://www.apple.com/support/ipod/five_rs/

restarting it like that worked for me.

El poke

Level 1

0 points

Oct 15, 2007 4:04 PM in response to BioHazardX

did you go?

hakrabbe

Level 1

0 points

Oct 19, 2007 7:27 PM in response to d1zb3jays0n

What happens when you find the file? How do you downgrade it?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod won't play any songs...stuck on 0.00