iTunes was not properly installed?

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Level 1

20 points

iTunes was not properly installed?

Anyone else having this issue.. I upgraded to the new iTunes.. and I get this message:

Warning!

iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes.

I have already tried uninstalling and reinstalling iTunes 10 times and I get it on all 3 of our computers.

My Desktop: Windows Vista Ultimate 64bit
My Laptop: Windows Vista Ultimate 64bit
Wifes Laptop: Windows Vista Ultimate 32bit.

Dell XPS Gen 4, Windows Vista, 64bit / iPhone 8GB

Posted on Sep 6, 2007 7:41 AM

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Answer 1

Sep 6, 2007 7:43 AM in response to SARO91201

It may work properly in 60 days when the price drops substantially.

Sorry - not much compassion for Apple gouging its customers for a 50% premium for 60 days of ownership. Management should be ashamed.

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Answer 2

SARO91201 Author

Level 1

20 points

Sep 6, 2007 8:15 AM in response to SARO91201

what does that have to do with my iTunes update problem?

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Answer 3

Sep 6, 2007 8:18 AM in response to SARO91201

tell apple to give me back my $200 and i will help you !

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Answer 4

SARO91201 Author

Level 1

20 points

Sep 6, 2007 11:28 AM in response to SARO91201

why would I do that when they won't even give me my $200 back? If you purchased the phone within the last 14 days take back and get refund.. If you bought it more then 14 days ago you are not entitled to a refund and you wouldn't get one anywhere for anything... You could go buy a video game keep it for 15 days and they aint gonna take it back well unless you get it from like Gamestop or something..

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Answer 5

Sep 7, 2007 9:02 PM in response to SARO91201

I have this problem as well - I'm also using Vista x64.

Perhaps that's the problem, since x64 isn't supported... I guess I'll revert to 7.3, that version worked better than 7.4...

Please Apple, support 64-bit users.

Message was edited by: Jeff Carnahan

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Answer 6

SARO91201 Author

Level 1

20 points

Sep 8, 2007 11:14 AM in response to SARO91201

but x64 can't be the problem as it does the same thing on my wifes laptop which is running the 32bit version of Windows Vista Ultimate.

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Answer 7

4n6doc

Level 4

2,323 points

Sep 8, 2007 11:32 AM in response to SARO91201

The following thread from the iTunes support discussions may be of help:

http://discussions.apple.com/thread.jspa?threadID=1118081&tstart=0

P.S. Mark Jordan3, get a life.

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Answer 8

QuickDraw

Level 3

704 points

Sep 8, 2007 11:33 AM in response to SARO91201

Rather the 64-bit version is causing your problem isn't the point you should be worried about. You need to worry about the fact that this version is not supported. I was successful in installing the newest version of iTunes on my system running the 32-bit version, so maybe your wife's download was somehow screwed up.

This link shows that only XP and 32-bit version of Vista is supported. Or at least that is my take on the link.

http://www.apple.com/itunes/download/

I would try re-downloading the iTunes/Quicktime file and going through it again (for your wife I mean). In regards to your situation, I seriously dought that you will get it to function properly.

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Answer 9

QuickDraw

Level 3

704 points

Sep 8, 2007 11:40 AM in response to QuickDraw

It appears that in 4n6doc's link someone got it to work with 64 bit version. 🙂 Good luck with that.

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