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keyboard problem MacBook Pro

For the past few weeks, my macbook pro has been having problems with it's keyboard. For some time while I was using a wireless keyboard and wireless mouse, the keyboard on the computer itself was not working. Now I have stopped using the wireless keyboard and mouse, and sometimes my keyboard won't work at all either. Tonight it stopped working for 5 minutes, and then finally started to work again. This seems to be an intermittent problem, so when I go to the genius bar at the apple store, the problem does not occur so that they can see what is happening.

Any ideas out there on why I might be having this intermittent problem? The trackpad seemed to function, just none of the keys work for a period of time.

Thanks for any advice.

(and by the way, i posted this question initially on the wrong discussion for the macbook and didn't know how to delete it from that discussion)

PowerMac Pro 17" and Powerbook 12", Mac OS X (10.4.8), ipod 5th generation, mini ipod

Posted on Sep 12, 2007 10:49 PM

Reply
250 replies

Feb 22, 2008 11:42 PM in response to belovedjs

So I'm not sure if my problem is the same... I just noticed about 20 mins ago that my trackpad stopped working. I plugged in an external USB mouse, and after reading through this thread, the trackpad is working now. Also, a couple of days ago, the trackpad wouldn't recognize right-clicking (tapping with two fingers on the trackpad) for at least half an hour (when I finally gave up), even after a restart. It has since started working again, however.

I haven't had any problems (that I've noticed) with my keyboard, though. After reading through this thread, I have a bad feeling that I'm going to have to wait for the problem to get much worse and more frequent before I can get Apple to do anything about it. Sigh...

Feb 27, 2008 2:55 AM in response to jswahn1959

I have the problem very often. It occurs at any time. Sometimes when I startup my keyboard and trackpad strikes. Somtimes it strikes, while the system is runnig. Sometimes it is helpful to restart, to work on, to wait or to set the system into standby. But very often nothing helps but keeping the computer off and wait. After some seconds, minutes, hours it is working again. The problem occurs randomly and it seems to me that there is no resulution of the prolem. I loaded the update. I think I had the Problem even with Tiger (10.4) but even in Leopard (10.5) it is not better and I think it is getting worse every day.

Mar 20, 2008 11:55 PM in response to rosenz

After feeling like I was losing my mind for the better part of the day, I at least feel oddly comforted that I'm not either the most unlucky person in the world or the least observant--missing something really obvious. My brand-new MBP is out of the box less than 24 hours and nothing on the keyboard works except the "Delete" and the "Esc" keys. The trackpad works fine. I've run the "Apple Hardware Test," it says everything's just fine. I tried to install the MacBookPro keyboard patch that's supposed to fix it, but I get the message that my computer doesn't need it! Just as well, I suppose, I can't install anything, because once I get past the initial login password that I type, when the freeze occurs, I can't type in my administrative password to install any kind of update anyway!

This is the worse thing I've ever experienced with a computer, and, joking aside, reading this thread has scared me to death. What have I just purchased???

Mar 21, 2008 1:28 AM in response to jdcskc

Hi jdskc and welcome to the boards,

With a brand new MBP this could well be a hardware problem (and you will obviously have complete warranty coverage if it is) , but you don't tell us whether you have been updating from an older Mac system. Is it possible that you have brought over any older drivers for input devices of one kind or another from earlier mac systems using Migration assistant or the like?

Cheers

Rod

Mar 21, 2008 1:43 AM in response to JJ81

Personally I reckon this thread should be locked for good.

It deals with a wide variety of issues ranging over a long period of time, a wide range of models, and a wide variety of hardware platforms.. I would suggest that people simply post new threads if they have keyboard problems, rather than getting involved in a confusing discussion of a host of very different issues on a wide range of different computers that simply share the same name, using a wide range of different versions of the OS.

Time this thread was locked to prevent confusion, IMHO.

Cheers

Rod

keyboard problem MacBook Pro

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