Display of dark images/video

When's your appointment? I have one at 4:30 and I'm not sure if it's worth keeping. Please let us know as soon as you can. And good luck.

Thank you, keep us updated.

Alright, good luck. If there is any silver lining, Apple probably uses more than one OEM for their displays. Some people have reported to have good screens. So we may just be looking at one bad manufacturer out there. I've been a bit disappointed with Apple's quality control these days, but their service is always top-notch. I'm hopeful that we can all get units with screens that are more acceptable. Thanks for taking the first plunge.

maybe its good that mine hasnt shipped yet after all...

I purchased my unit yesterday evening in Chandler, AZ and immediately found the screen issue watching the first movie I tried. Ironically it was a movie I purchased from iTunes.

If there is no software workaround, I will be returning my unit. The quality is not acceptable for a video/photo device. Not sure about an exchange until I am assured the new unit is better.

I did notice that on my unit the blacks improve if I tilt the device forward. But the tilt is so great that the other colors wash out and reflections kick in. I hope this is just a contrast setting.

My fear is that the contrast was preset to compensate for a hardware selection decision so that the home screen looks deep black, or some other aspect that would be less impressive if the black levels were functioning normally.

Thanks,
Brad

Message was edited by: bradco

Well there have not been THAT many complaints, so I am hoping its just us, and the mac geniuses wont make a fuss.

I have 300, pirates of the Caribbean 1 and 2, and v for vendetta, all set to dark scenes, just to show them tomorrow what I mean, it looks really awful.

My question is how are going to know the replacement doesn't exhibit the same issue? We'll have to take it home, set it up, synch some video and test it out just to see.

There is really nothing else we can do. I am going back tomorrow, I am hoping that the replacements are from a different batch by then, and maybe have the issue fixed.

I am glad that the problem is more widespread than originally thought, that means that Apple will hopefully resolve it faster.

My Genius Bar appointment is at 4:15 PST - let's see what they say!

Sammy, keeping this thread alive for you. Hope the genius bar was able to resolve things for you. I have an appointment in 2 hours and I'm not sure if I should go.

Good screen here. Purchased a few hours ago in Palm Beach Gardens, Florida Apple Store. I've looked at dark images and viewed two or three dark sections of different movies under flourescent lights and it looks as good as a portable screen could look. I'm real happy!

That is really good to hear. At least there are good screens out there. If only there were some way to compare them. Thanks for the info.

I just hope that when we get our exchange units ours get the good screens too.