ringtone error. [please help!]

Question

Level 1

4 points

ringtone error. [please help!]

ok so i'm trying to make a ringtone. and i edit it and everything, but when i click buy it sends me this error message.

"Could not create ringtone. An unknown error occurred (-42160).

There was an error in the iTunes Store. Please try again alter."

i've been trying to make this ringtone all day. and i've made other ringtones, and i thought it might be the song but it has the little bell next to it.
i can't figure it out.

and i don't want to buy the song again but i really want this ringtone.

any help?

iMac, Mac OS X (10.4.10)

Posted on Sep 17, 2007 10:06 PM

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Answer 1

Sep 18, 2007 12:43 PM in response to lentiggini1

Exact same error message and code continue to come up on my machine. I've tried (1) re-authorizing the computer; (2) re-purchasing the song; and (3) bowing to the gods at Infinite Loop. Nothing solved the problem. I spoke extensively with Apple support on Monday, whose principal advice was to wait a couple of days (seriously). You might try (because they suggested I do so, but these were not relevant to me) ensuring that your credit card is valid for the Apple store, and ensuring that you have the latest version of iTunes. Good luck! Hope someone can solve this for us (that's at least three of us, from my reading of the support posts -- enough for a quorum to take away Steve's jet!).

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Answer 2

Damon M.

Level 4

3,705 points

Sep 18, 2007 12:45 PM in response to lentiggini1

Try updating to the latest itunes (7.4.2)

See if this helps.

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