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Level 1

0 points

OS X.4.8 Server imapd crashes every 4-10 minutes

Running only DNS, Web, and Mail servers on a PPC Dual G4, 1G RAM, os x.4.8 server we have serious crashing issues with imapd.

Thanks so much for your help...

mc

mailaccess.log
The master process exiting are the troubled ones
Sep 18 17:49:37 nameserver master[299]: process 1476 exited, signaled to death by 11
Sep 18 17:53:54 nameserver imap[1425]: Connection reset by peer, closing connection
Sep 18 17:53:54 nameserver imap[1434]: Connection reset by peer, closing connection
Sep 18 17:54:38 nameserver master[299]: process 1425 exited, signaled to death by 11
Sep 18 17:59:34 nameserver master[299]: process 1575 exited, signaled to death by 11
Sep 18 18:04:34 nameserver master[299]: process 1603 exited, signaled to death by 11
Sep 18 18:09:34 nameserver master[299]: process 1650 exited, signaled to death by 11
Sep 18 18:10:04 nameserver imap[1433]: Connection reset by peer, closing connection
Sep 18 18:10:04 nameserver imap[1555]: Connection reset by peer, closing connection
Sep 18 18:10:06 nameserver imap[1542]: Connection reset by peer, closing connection
Sep 18 18:14:34 nameserver master[299]: process 1695 exited, signaled to death by 11
Sep 18 18:23:53 nameserver deliver[144]: connect(/var/imap/socket/lmtp) failed: Connection refused
Sep 18 18:23:53 nameserver deliver[143]: connect(/var/imap/socket/lmtp) failed: Connection refused
Sep 18 18:24:41 nameserver master[42]: process 272 exited, signaled to death by 11

CONSOLE.LOG
Sep 18 17:49:37 nameserver master[299]: process 1476 exited, signaled to death by 11
Sep 18 17:53:54 nameserver imap[1425]: Connection reset by peer, closing connection
Sep 18 17:53:54 nameserver imap[1434]: Connection reset by peer, closing connection
Sep 18 17:54:38 nameserver master[299]: process 1425 exited, signaled to death by 11
Sep 18 17:59:34 nameserver master[299]: process 1575 exited, signaled to death by 11
Sep 18 18:04:34 nameserver master[299]: process 1603 exited, signaled to death by 11
Sep 18 18:09:34 nameserver master[299]: process 1650 exited, signaled to death by 11
Sep 18 18:10:04 nameserver imap[1433]: Connection reset by peer, closing connection
Sep 18 18:10:04 nameserver imap[1555]: Connection reset by peer, closing connection
Sep 18 18:10:06 nameserver imap[1542]: Connection reset by peer, closing connection
Sep 18 18:14:34 nameserver master[299]: process 1695 exited, signaled to death by 11
Sep 18 18:23:53 nameserver deliver[144]: connect(/var/imap/socket/lmtp) failed: Connection refused
Sep 18 18:23:53 nameserver deliver[143]: connect(/var/imap/socket/lmtp) failed: Connection refused
Sep 18 18:24:41 nameserver master[42]: process 272 exited, signaled to death by 11

CrashReporter Log:
Host Name: Mail-Server
Date/Time: 2007-09-18 18:09:33.386 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: imapd
Path: /usr/bin/cyrus/bin/imapd
Parent: master [299]

Version: ??? (???)

PID: 1650
Thread: 0

Exception: EXC BADACCESS (0x0001)
Codes: KERN INVALIDADDRESS (0x0001) at 0x727fdc40

Thread 0 Crashed:
0 imapd 0x00033c34 0x1000 + 207924
1 imapd 0x0000a468 0x1000 + 37992
2 imapd 0x000055f4 0x1000 + 17908
3 imapd 0x000049ec 0x1000 + 14828
4 imapd 0x00003130 0x1000 + 8496
5 imapd 0x00001c9c 0x1000 + 3228
6 imapd 0x00001b44 0x1000 + 2884

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000033c34 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44042242 xer: 0x0000000000000004 lr: 0x0000000000033c20 ctr: 0x0000000000000002
r0: 0x00000000031bc000 r1: 0x00000000bfffc120 r2: 0x00000000727fdc3c r3: 0x0000000004516880
r4: 0x00000000004268bc r5: 0x0000000000000038 r6: 0x0000000000000028 r7: 0x0000000000000002
r8: 0x0000000000000000 r9: 0x00000000727fdc40 r10: 0x0000000000000060 r11: 0x0000000000000004
r12: 0x0000000001819320 r13: 0x0000000000000000 r14: 0x0000000000747000 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x000000000135a880
r24: 0x00000000a000dbe4 r25: 0x00000000a000db8c r26: 0x0000000000747000 r27: 0x00000000000033fb
r28: 0x000000000017a0e4 r29: 0x000000000135a880 r30: 0x0000000000426880 r31: 0x00000000000338b8

Binary Images Description:
0x1000 - 0x172fff imapd /usr/bin/cyrus/bin/imapd
0x1ab000 - 0x1adfff apop.so /usr/lib/sasl2/apop.so
0x1b0000 - 0x1b8fff digestmd5WebDAV.so /usr/lib/sasl2/digestmd5WebDAV.so
0x1bb000 - 0x1bdfff libanonymous.2.so /usr/lib/sasl2/libanonymous.2.so
0x1c0000 - 0x1c2fff libcrammd5.2.so /usr/lib/sasl2/libcrammd5.2.so
0x1c5000 - 0x1cefff libdigestmd5.2.so /usr/lib/sasl2/libdigestmd5.2.so
0x1d1000 - 0x1d4fff libgssapiv2.2.so /usr/lib/sasl2/libgssapiv2.2.so
0x1d7000 - 0x1d9fff login.so /usr/lib/sasl2/login.so
0x1dc000 - 0x1e1fff libntlm.so /usr/lib/sasl2/libntlm.so
0x1e4000 - 0x1ecfff libotp.2.so /usr/lib/sasl2/libotp.2.so
0x1f5000 - 0x1f7fff libplain.2.so /usr/lib/sasl2/libplain.2.so
0x1fa000 - 0x1fdfff mschapv2.so /usr/lib/sasl2/mschapv2.so
0x3a7000 - 0x3b0fff pwauxprop.so /usr/lib/sasl2/pwauxprop.so
0x3cc000 - 0x3cefff shadow_auxprop.so /usr/lib/sasl2/shadow_auxprop.so
0x3d1000 - 0x3d4fff smb_lm.so /usr/lib/sasl2/smb_lm.so
0x3d7000 - 0x3dafff smb_nt.so /usr/lib/sasl2/smb_nt.so
0x3dd000 - 0x3e0fff smb_ntlmv2.so /usr/lib/sasl2/smb_ntlmv2.so
0x505000 - 0x585fff dhx.so /usr/lib/sasl2/dhx.so
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b58fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6e000 - 0x90b80fff libauto.dylib /usr/lib/libauto.dylib
0x90b87000 - 0x90e5efff com.apple.CoreServices.CarbonCore 681.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec4000 - 0x90f44fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8e000 - 0x90fcffff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100c000 - 0x9108dfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d3000 - 0x910fdfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110e000 - 0x9111cfff libz.1.dylib /usr/lib/libz.1.dylib
0x9111f000 - 0x912dafff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913d9000 - 0x913e2fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913e9000 - 0x91411fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91424000 - 0x9142ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91a10000 - 0x91ad7fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x9293b000 - 0x92b66fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c84000 - 0x92d62fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d82000 - 0x92e70fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9366d000 - 0x9368dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94e1c000 - 0x94e2cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94e30000 - 0x94e5ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94e6f000 - 0x94e8cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9546c000 - 0x9559afff edu.mit.Kerberos 5.5.23 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95f26000 - 0x95f4afff com.apple.DirectoryService.PasswordServerFramework 2.1 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9b752000 - 0x9b762fff libwrap.7.dylib /usr/lib/libwrap.7.dylib

Quicksilver Dual 1G G4, Mac OS X (10.4.8), 1G RAM

Posted on Sep 18, 2007 4:27 PM

27 replies

davidh

Level 4

1,890 points

Sep 20, 2007 4:31 AM in response to pterobyte

The "auxpropfunc" also make me think you have a failed update of 10.3 server, I've not seen that error since 10.3 server, and never on any clean 10.4 server install.

A tangent to your situation, but the cause of "auxpropfunc" errors is explained by Joel Rennich of afp548.com , on Apple's OS X Server mail-list, here:
http://lists.apple.com/archives/macos-x-server/2004/Mar/msg01726.html

sologroupmrc Author

Level 1

0 points

Sep 20, 2007 5:56 AM in response to davidh

Thank you both. I tried to rebuild the offending mailbox last night but the system crashed before it got a chance to finish. Further, there just isn't enough room on that drive or any other attached drives. Ugh. Frustrating. I am fresh installing a new box today and will attempt to move all the mail to that new box as you suggest.

As you can imagine, their users love this sort of thing! 🙂

I'll report back with the results. Thanks again. Mike

davidh

Level 4

1,890 points

Sep 20, 2007 6:05 AM in response to sologroupmrc

When users complain, just calmly explain that you're trying to set right some things done wrong in the past, and that: though this causes an interruption, the goal is to achieve -no- interruptions 😉

sologroupmrc Author

Level 1

0 points

Sep 20, 2007 1:04 PM in response to pterobyte

Not sure if this is the forum for this. I could send it to support on topicdesk if you like...

Running

sudo mailbfr -b /Volumes/mailbackup/20070920 --mode full

gives me:

Mail Services were already stopped before
running mailbfr.

Starting backup on 20.09.2007 at 14:54:29

You are using mailbfr to backup and safeguard your mail data. If you find
the software useful, please consider a voluntary contribution to help us
cover hosting and development costs. Thank you!
See: http://osx.topicdesk.com/donations/

Backing up mail to /Volumes/mailbackup/20070920-backup/mailbackup using mailbfr Version 0.7.3
Backing up Postfix, Cyrus, ClamAV, SpamAssassin and Amavisd settings to /Volumes/mailbackup/20070920-backup/mailbackup/private/etc - Done!
Backing up the Postfix Queue to /Volumes/mailbackup/20070920-backup/mailbackup/postfix queueDIR - Done!
Backing up the Cyrus Config Database to /Volumes/mailbackup/20070920-backup/mailbackup/cyrus configDIR - Done!
Backing up the Cyrus Sieve Directory to /Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIRchown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/b/bivers/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/c/chill/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/d/dclark/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/e/eswain/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/i/iwalker/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/j/jdarling/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/k/kfinesilver/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/l/lkessler/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/l/lpriddy/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/m/mgomez/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/m/mseuring/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/r/rappleson/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/s/sreubart/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/s/sspangehl/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/s/svankollenburg/defaultbc" failed: No such file or directory
chown "/Volumes/mailbackup/20070920-backup/mailbackup/cyrus sieveDIR/w/webmaster/defaultbc" failed: No such file or directory
rsync error: some files could not be transferred (code 23) at main.c(639)
speed 9600 baud;
lflags: echoe echoke echoctl pendin
oflags: -oxtabs
cflags: cs8 -parenb
mailbfr was aborted. The process was NOT completed successfully.

Doing a search for defaultbc on google yileds very little. Not sure where to go from here....

sologroupmrc Author

Level 1

0 points

Sep 20, 2007 1:16 PM in response to sologroupmrc

Running it again goes through the folders a lot faster and seems to have gotten past the defaultbc folder issue. Just running the same command again...

It is now backing up the mail stores. But there are mail stores on there with gigabytes of information and it seems to be copying them VERY fast. Too fast. Checking the backup size of the folder it is only a fraction of what it should be. i.e. One user has a 1.8G mail store, and aftyer listing that it was backed up, the folder only has 97M in it.

Any ideas?

pterobyte

Level 6

11,098 points

Sep 20, 2007 1:26 PM in response to sologroupmrc

Sounds to me like files got modified during the backup. This shouldn't happen if mail services are stopped, but then again your system seems to be messed up.

How did you check the size of the backup? If you used the finder you will not get reliable information.
Also if you backed up to the same directory you backed up before, without removing the backup first it will only backup incrementally (even if you selected full, since the previous backup never finished it could be in an "unreliable" state).

Also check that your hard drive is OK. It could well be that it has issues too.

sologroupmrc Author

Level 1

0 points

Sep 20, 2007 1:31 PM in response to pterobyte

OK, I'll run it again and delete the files first.

The mail store hard disk is fine, according to Disk Util. The External for the backup is a firewire and brand new formatted.

I checked the backup size with

sudo du -ch -d 1 /Volumes/mailbackup/20070920/

I stopped all services except DNS.

sologroupmrc Author

Level 1

0 points

Sep 20, 2007 1:36 PM in response to pterobyte

pterobyte, how does it perform the backup? By first listing all the directories to be backed up, THEN doing the copying? Here is what I have so far:

Backing up the Cyrus mail stores to /Volumes/TRANSFER/20070920-backup//mailbackup/cyrus partitionsDIRS
Backing up store: default from /var/spool/imap/ to /Volumes/TRANSFER/20070920-backup//mailbackup/cyrus partitionsDIRS/default
2.8M /var/spool/imap/stage.
18M /var/spool/imap/user/absent
89M /var/spool/imap/user/academy

ETC...

While listing the /var/spool/imap/users... the cyrus partitionsDIRS was not there. Now that it has finished listing all the user mail stores, the directory appeared, but none of the files. Al the mailbfr process seems to have stalled. Ugh.

pterobyte

Level 6

11,098 points

Sep 21, 2007 12:27 AM in response to sologroupmrc

It copies continously.
cyrus partitionsDIRS exists only in the backup. It's created by mailbfr during backup.

You say no files are in the destination (backup) directory. Do they a) exist in the original location and b) do you have the right privileges to see those files?

sologroupmrc Author

Level 1

0 points

Sep 21, 2007 9:41 AM in response to pterobyte

mailbfr works beautifully. Really. Thank you SO much. Once I understood that it was using rsync in the bg, and that it bascially scans all the info before actually copying, it wokred great. It wasn't a permissions issue or anything, just that the scanningwas taking so long, I got antsy. 🙂

A 30GB mailstore took about 5 hours to backup on our system.

We still have some issues with outgoing mail on the new temporary syste.m. Unfortunately, we're not out of the water yet. The postfix queue has a building number of items in it and is REALLY slow at delivering mail. queue has over 500 items in it and mail delays for hours. I cant figure out why.

Is there a postfix setting for the number of open connections? Or the number of processes spam/virus checking the mail? Or to monitor more closely what SMTP connections are coming in and out? The mail queue just keeps building without an indication of what is taking so long...

I can send more logs if needed, but the mail.log reports each connection , then sent, but just almost in a single file line. I thought many connections were opened at once.

Message was edited by: sologroupmc

pterobyte

Level 6

11,098 points

Sep 21, 2007 10:36 AM in response to sologroupmrc

Is the queue stuck or just very slow?
If it's stuck, post log entries, if it's just slow, this is most likely caused by the content filtering. The basic setup on OS X is far from optimal. Wouldn't really bother until you rebuild. When done check out my tutorials on "Frontline Spam Defense..." and "Updating ClamAV..." available here: Http://osx.topicdesk.com/tutorials/

ps U clamav will show the processes involved with content filtering

sologroupmrc Author

Level 1

0 points

Sep 25, 2007 11:18 AM in response to pterobyte

Just wanted to pop back in and say thank you to all that contributed, especially pterobyte. Thank you pterobyte for the excellent util mailbfr, and thanks for your patience during the process.

We successfully migrated the ailing server from a 10.4 box to a tempoorary mini, then back to the rebuilt 10.4 dual 1G G4 server with more RAM and a shiny, fast mirrored 500G drive.

They have >32G of mail with many users having >10K messages in the inbox. Wow.

Again, thanks for all the assistance.

(ps I tried to give the answered button a click for this topic, but I get a system error. As soon as it works, I'll try to give credit for answering this issue.)

OS X.4.8 Server imapd crashes every 4-10 minutes