Monrovia, Casablanca Time Zone

Hi All,

I am currently using iCal with iSync to my other macs. I also sync Entourage and iCal which in turn sends my iCal information to Entourage and then from Entourage to my Employer's exchange account. Every so often the time zone changes on my events from Pacific to Monrovia, Casablanca. The result is that all day appointments in Entourage and in Exchange appear to start at 5pm the day before they actually occur. I have seen that some other people have had this issue but have never seen a solution or for that matter a response to the issue. Does anyone know how to help with this? Thanks in advance. J.

Mac Book Pro, Mac OS X (10.4.8)

Posted on Sep 19, 2007 2:41 PM

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16 replies

Sep 26, 2007 8:52 AM in response to Merged Content 1

Yeh! I have the same problem. Invitations appear with the time zone "Monrovia/Casablanca"
Anybody have any idea how to fix this? I figure it's a bug in Entourage (a bug in MS products...? Na!)

I think it's related to the fact that Monrovia/Casablanca is the timezone name for GMT, so it's the equivalent of seeing the event in the GMT timezone. But it still seems to be a bug.

Oct 5, 2007 7:18 AM in response to Merged Content 1

My Issue maybe slightly different, but with the same symptoms. First, here is my setup.

I have my Macbook Pro with Entourage and iCal synced inside of Entourage.
My Entourage is setup to use Exchange Server 2007.
I have a WindowsXP machine with Outlook 2007 setup for Exchange 2007.
I also use .Mac sync with my Macbook Pro and my Mac Pro at home.
My Blackberry is synced with BES to the Exchange 2007.

So, If I create a single timed appointment anywhere in the system, i.e. iCal, Outlook 2007, Entourage, it shows up properly everywhere. Proper time zone (I am EST as is the server) and everything. If I create an All day event in Entourage or Outlook, it is created in the EST time zone, and it syncs everywhere. If I create an all day event in iCal, it gets synced to Entourage in the Casablanca, Monrovia time zone, but it looks like it only spans a single day in Entourage, and on my Outlook/Exchange/Blackberry it spans 2 days. If I go into Entourage, I can change it to be EST time zone, and that seems to fix everywhere. If I go into Outlook, it's an all day event in EST that spans from 8 to 8, so it's not easy to fix it in Outlook, short of deleting and starting over.

I prefer to use iCal, as I manage my personal and my professional calendar, and I like to keep them separate, it's a little bit of a run around, but if I only use Entourage and Outlook to setup my work calendar, then it should sync down to iCal just fine, and also be on my Mac Pro at home.

I don't think anything is going to happen on Microsoft's end to address this issue, as it appears to be entirely Entourage. The sync function is setup within Entourage. I'm just going to have to hope that they have better sync support and better Exchange support when Office for Mac 2008 comes out.

Justin

Oct 5, 2007 8:14 AM in response to Justin Rogers2

Great detail, thanks. I can confirm that the 2007 versions of your software are not the issue. My company is still on a Exchange 2000 Server and I have had the problem with Outlook XP, 2003 and 2007. My company uses BES but I do not have a Blackberry, I use an iPhone.

Although this appears to be a Microsoft problem, it is apparent is has something to do with the way Entourage talks to iCal. Given that Microsoft is unlikely to fix it, I hope someone in the iCal team can figure out why the problem happens and make an adjustment to iCal to prevent it...

It used to not be a problem, but now that I am syncing my iPhone daily, it has become a very annoying issue to deal with. What I don't understand is, given the iPhone's popularity, and the extensive use of Exchange Servers for work environment, why is this not a more widespread issue? There must be another factor...

Oct 5, 2007 12:04 PM in response to Merged Content 1

Interestingly, the only reason I turned this on was to get ready to use an iPhone. I wanted to automatically sync my iCal and Exchange, and this seems to be the only way, via Entourage. I think iCal work is better spent getting sync right with Exchange, and then Exchange Server is the only point of reference. I think this will solve a lot of issues for most all users. Having Entourage 2004 be the gatekeeper is the first mistake.

Justin

Oct 11, 2007 4:11 PM in response to Ross Judice

syncing in series is a terrible compromise. I feel your pain. First, the iPhone should sync to exchange, but with that limitation, iCal should sync to exchange. The idea that your iPhone syncs to iCal bidirectionally, and then iCal syncs to Entourage bidirectionally, and then Entourage syncs to Exchange bidirectionally... phew, that is insane. No possible way for there to be any kind of error what-so-ever.

Let's face it, the hub is either going to be .Mac, or Exchange server, so let's get EVERYTHING Talking directly to the hub, and properly!

Oct 18, 2007 12:40 PM in response to Justin Rogers2

Ugh, the horrible Casablanca time zone problem. This has been rearing it's ugly head periodically since I switched from PC/outlook/exchange to Mac/entourage/exchange about a year ago. For me it seems to only happen with all day events. This seems to come about in either the entourage/ical sync or the entourage/exchange sync. The events then show up in outlook/exchange as events that spread across two days.

I wrote a quick hack of Applescript to have Entourage change all the events that have Casablanca time back to Eastern time which helps a little - so I don't have to manually go through hundreds of all day events. But, even with that, I periodically have these events all switch back magically to Casablanca time and I have to run my "Casablanca Bomb" script again.

Very frustrating.

Oct 18, 2007 12:50 PM in response to vbrownell

I can't wait to get Leopard and, as I have this sense of ignorant bliss that all will be well, when the reality as that this won't be fixed until Entourage 2008 (er, 09?) comes out. For the moment, I just disabled the back and forth from iCal to Entourage. I just don't have time to worry about it at this point.

I was a little disappointed to see in the list of features for Leopard that searching for Exchange yields zero results. I guess with their own iCal server, they think that everyone will dump Exchange.

We all have our own ignorant bliss...

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Monrovia, Casablanca Time Zone

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