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Level 1

0 points

unknown error 2131 PLEASE HELP I've tried everything!!!!!

Hello! I am completely new to this forum but I am desperate!! Every time I try to burn a playlist to a disc from my itunes, the software checks the playlist, and initializes the disc, and then I get the message " The attempt to burn a disc failed. An unknown error occurred (2131)." I have emailed support twice and have gotten responses with numerous trouble shooting ideas...all to no avail. I have the newest itunes downloaded. My burn program is working correctly because I have successfully burned with it. I am wasting cd's each time I try to burn from itunes because it does initialize the disc. I am so extremely frustrated and am looking at other paid downloading sites, but am disappointed because I really wanted to use itunes, in addition to wasting 15 dollars on the songs that I cannot burn to a cd. Has anyone ever gotten this error message before? Does anyone know what it means and what I can do to fix it? PLEASE anyone that can help I would appreciate it sooooooooo very much!!!! I have no idea what to do anymore! Thank you so much!!! Lynne

Inspiron 1501, Windows XP

Posted on Sep 21, 2007 11:03 PM

26 replies

Jan 10, 2008 8:43 AM in response to starlynne

Hey! Sorry about that, I should have elabourated a little more, Yes i tunes is copy protected, so you wouldnt be able to burn music from i tunes through windows media player, however you should be able to write music thats already stored under windows media player. Iv givin up on i tunes for the moment, untill this gets sorted out, just been using windows media player to burn and windows media direct to listen to my music, no matter what any1 says though, a new cd drive or new burner will not resolve this issue. Afraid i dont know much more!!!

JF808

Level 1

8 points

Jan 28, 2008 12:29 AM in response to SultanDog

has anyone had any success with changing/updating drivers to fix the (error 2131) problems with dell laptops?!?! This is driving me crazy, I have a dell PC with most of my downloaded itunes music on there, and I have this laptop (Inspiron 1501) with very few itunes downloaded music. However I have yet to burn a single disc using the laptop.

Feb 1, 2008 8:36 AM in response to JF808

I have a brand new Dell Precision and found that upgrading the firmware for my CD/DVD combo drive fixed the problem:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&re leaseid=R173097&SystemID=INSPNT_PM1520&servicetag=&os=WLH&osl=en&deviceid=14182&devlib=0&typecnt=0&vercnt=1&catid= -1&impid=-1&formatcnt=1&libid=32&fileid=235346

haschi

Level 1

0 points

Feb 1, 2008 11:26 PM in response to starlynne

I have the same problem with a brand new Fujitsu Siemens Laptop with Winsows Vista.
Everytime i wont burn my playlist i have an unknow error 2131.

Can someone help me?

ramsha

Level 1

8 points

Feb 4, 2008 1:57 PM in response to pittman1979

I'm having the same probley as Lynne. Only, my error was 4251 using Sony CD-R Music compact discs. I also had success burning CD-RWs. However, these CD's are not recommended to use in your vehicles cd player (read owner's manual). I was using the CD-RWs in mine and it locked up my CD player. It cost me $180 to get it fixed.

ramsha

Level 1

8 points

Feb 4, 2008 2:02 PM in response to lorentza

Apr 30, 2008 12:36 PM in response to haschi

Hi I also have a brand new fujitsu siemens laptop with the same error code 2131 when I try to burn CD's. Has anyone any answers to help with this make of computer?

stacib3

Level 1

0 points

Apr 30, 2008 5:07 PM in response to starlynne

I have an ACER Extensa brand new and am getting the same error message as everyone else.

Any ideas?

Thanks!

karinld

Level 1

0 points

Apr 30, 2008 7:46 PM in response to starlynne

All I need to do is burn a waltz to a cd for a 15 year-old to dance with her father at a party. I tried to burn to a CD-R, so we can listen to it on a stereo. Nothing, nada, zilch. I get the same 2131 error message. Twice my pc froze with a blue error screen - this is the only time it has ever done that. Just short of going to a Windows Music reseller, what can I do? BTW, the Itunes help is of no help...it is the most basic help I have ever seen.

I would appreciate anyone's help.

karinld

Level 1

0 points

Apr 30, 2008 7:49 PM in response to starlynne

May I also ask why is this forum so wide? I have to scroll way to the right to read anything.

May 5, 2008 11:32 AM in response to starlynne

Hi everyone *Error 2131*
Just received an email from support at apple and in it I was told: "Apple is currently investigating this issue and working toward a resolution as to why this might have happened. Unfortunately, I'm unable to say when this will be done.

At least they seem to be acknowledging it!

unknown error 2131 PLEASE HELP I've tried everything!!!!!