I just downloaded the new version of Itunes to accomodate an Ipod Classic. Now I keep getting a message that says an unknown error has occurred and it gives me this number: 11333. I followed the trouble shooting tips listed on the website and nothing is helping. Does anyone know how to fix this?
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: localhost:8082
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was successful.
All-
I upgraded to iTunes 7.4.3.1 last night and it fixed the problem as I can now access the iTunes store. I still have yet to receive a response to the emails that I sent to Apple support( three weeks ago....). Maybe there was a bug in 7.4.2.1 that affected Windows users??
I was having the same problem after I updated. I followed the directions here.
http://www.info.apple.com/kbnumn302538 First it didn't work but then I went and changed everything back and I could open music store.
I don't know if it will help. Good luck anyway.
