Why can I receive but not send messages through Mail?

Andy,

Make sure to restore the incoming server port to be 143. On the Outgoing Server, click on the arrows beside the Outgoing server box, choose Edit Server List, and remove all version of smtp. Then Add the smtp.mac.com again, as the Outgoing server, and using Port 587, with Password and Username.

If this doesn't work, we can do several other things. Where have selected to store Sent messages -- on the server, or on your mac?

Ernie

Ernie, thanks for the reply. My incoming port is 143 unless I click on the SSL check box, then it changes to 993.

My outgoing port is set to 587. I followed your instructions to remove my .mac account and reset it, but no dice.

I store my sent messages on the server.

Also, a side note. I am unable to send messages online from my .Mac version of my mail account but can receive emails.

Thanks,

Andy

Andy,

Please review for me whether this email account is that for an address of a full subscription .mac account, and whether you have more than one .mac address? Your comment of not being able to send "online" (which I take to mean while accessing .Mac with a browser such as Safari) is a key observation, and somewhat raises the question of something wrong outside of the setup in the Mail application.

Ernie

I have a full .Mac account for which I have 1 email account (with a couple of alias' that I use to organize my account).

I cannot send from my computer-based Mail program as well as my Safari online .Mac mail account, ut I receive incoming mail and it is visible in both version of Mail.

I checked with my cable hi-speed internet provider to see if they had any ideas, but they seemed to think that as long as I could get on-line, it was nothing to do with them.

Thanks for your help!

Andy,

You say that messages sent using Mail are archived in the Sent mailbox -- what happens when you try to send while using Safari and web access?

Click on my name, and find my email address in the bio line of my Profile, and using Mail try sending a test message to me.

Ernie

Changing the port to 587 from 25 DID IT for me!!!! WHY oh WHY isn't this the default setting? It would make things easier. I have not used my .mac email account for the last 14 months since I purchased this iMac because it wouldn't send out!

Easy fix, too bad Mac settings weren't there automatically!!

Ernie, I cannot send from Safari. The only email I can send from is a Yahoo account I set up.

Andy

Andy,

I suggested sending with Mail, and not Safari, with the .mac, in an effort to see if the message would actually get to me vs your other recipients. I do not know why messages are being stored in the Sent mailbox, if not actually sent.

Stay in touch.

Ernie

I have a similar problem to Andy's.
I've been using my current e-address seamlessly for several years with no problems.
I run 10.4.10, and Mail 2.1.
A few days ago with no warning I could no longer send e-mail. I still receive fine.
I get the message "This message could not be delivered and will remain in your Outbox until it can be delivered. The server "smtp.charter.net" refused to allow a connection on port 25."
I can send web-based mail thru charter's on-line service. Charter says I'm on my own.
I "Pinged" sucessfully. I changed to "587" with no results. No firewalls.
Two other Macs (OSX) in the same house with the same settings are having no problems.
I'm stumped.
Any clues?
Thanks for any help.
Larry H.

Larry,

I don't think the problem is similar, at least based upon what you have reported thus far.

With Charter, the correct setup on the Outgoing Server has been to use Port 25, and None as the method of authentication, and without any entry for Username and Password. This is because the authentication to use their SMTP is done via the IP address of the modem, and a second, redundant authentication will fail.

Have you checked to see if this still works? If not, has Charter sent out any new advisories about email setup?

Ernie

Ernie, I misunderstood your email. I am send you a message from Mail and also through Safari .Mac.

Thanks,

Andy

Ernie,
Thanks for your reply . . .
No, no advisories, but again, no settings have been changed on this machine, and two other Macs on the same same home network (wireless routher) still function properly.
I think I must have a piece of busted code because one day I could send, and the next day I couldn't.
I'll keep trying.
Larry H

Andy,

I have not received any messages. This is very curious.

Log in to your .mac account with Safari, log into to check online Mail, and then check the contents of the Junk folder.

Ernie

Ernie, the messages I sent you appear in the sent folder, both online and in my Mail program, nothing in the junk folder, no error messages.

It's like the outgoing mail just goes into a black hole.

Andy

Andy,

Please open the message you tried to send me from Mail, click on View in the menubar, place the cursor on Message and choose Raw Source. Then with the Raw Source in display, use your Yahoo account (is this operating in Mail) to Forward me the message in Raw Source.

Ernie