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Level 1

0 points

AT&T signal strength issues after update...

So after I updated to 1.1.1 I've noticed over the past few days some issues with the signal strength I'm getting. I live in an area where I only get 1 to 2 bars but I work in area where I get 3 to 5. After the update the phone sits at 1 bar even when I am at work. If I shut off the phone and turn it on then it goes back to the 3 to 5 bars. But once I go home it drops again and then gets stuck at 1 bar until I turn it off and on. I'm going to check it tomorrow and see if it does it and if so I will restore it. Anybody have any ideas what's going on with it? I just hope it's not a more serious issue.

PowerMac G5 Dual 2 GHz, Mac OS X (10.4.10)

Posted on Oct 2, 2007 8:19 AM

40 replies

Lmac

Level 1

80 points

Oct 14, 2007 1:26 AM in response to m3gutguy

My phone and my wife's phone reception is really bad after the update. Very noticeable. Dropped calls. All the things mentioned here.....HHHHHELP! I was so pleased with the the service, now I'm getting upset....

Oct 14, 2007 7:13 AM in response to keno702

I just got my 3rd phone on Friday. It does not have the update onit either and things are better than what they were. My signal still fades in and out in my house but it is better. My husband's phone still has the update and his service is still crappy. So we are going to take his in and get it swapped as well...Will keep you posted on any further progress...

Oct 14, 2007 1:23 PM in response to PatrickFogarty

Same problem here... signal is wack! Phone doesn't ring then maybe 30 to 60 mins later I get the notification that I have a VM! Getting tired!

Oct 14, 2007 2:31 PM in response to Douglas Houserman

Just read your message and working for At&t, you might look to another neighbor or friend and see if the signal strength is the same with their phones. Generally, the signal from tower to tower stays steady. Their designed much like a honeycomb, as the signal moves off one tower the other picks up so the signal is not lost to the customer.

rdegray

Level 1

0 points

Oct 14, 2007 3:08 PM in response to sliverck

I too have big problems with signal strength since the upgrade. At first there seemed to be frequent fluctuations from 0 to 5 bars and for the last week the strength has been almost always 0 bars.
I called AT & T and they said my iPhone is communicating with the right tower and offered no answer. It is very upsetting because I went with AT & T because it offered the best service at my address for two years and now it has regressed to an almost useless state.

ChrisB32

Level 1

0 points

Oct 14, 2007 3:18 PM in response to m3gutguy

att service sucked before the upgrade and still ***** after...starting to wish i didnt sign a two year contract

rikinva

Level 1

6 points

Oct 14, 2007 7:26 PM in response to kgjournal

Actually... You don't have to turn the phone off then back on again. Anything that will cause the phone to poll for a signal will produce the same result. I have found that setting the phone in Airplane mode for about 10 seconds does the trick for me. And it is quicker than a reboot.

kebel21

Level 1

0 points

Oct 15, 2007 7:18 PM in response to sliverck

I have had the signal fluctuation issue since 1.0 through 1.1.1. I also notice that I'll have 4-5 bars during a call, then when I end the call, the phone drops to 1 bar and loses EDGE. Most of the time reception returns on its own, although sometimes it takes a while.

In fact, I took a video of it to show the Apple store genius. Unfortunately, he said there was nothing he could do to help, and he directed me to AT&T.
http://www.youtube.com/watch?v=Z1q24ftCg0M

Oct 16, 2007 5:31 PM in response to sliverck

I have also noticed a substantial decrease in reception. Where I work is no farther than 2 miles from an AT&T tower, and I do not get good reception anymore.

HHI2NYC

Level 1

0 points

Oct 17, 2007 10:56 AM in response to kebel21

I am having the same issue with signal, and I only just received my iPhone!!!

AT&T signal strength issues after update...